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DHL Express Stockton On Tees

  1. Stockton-on-Tees
  2. Stockton-On-Tees Couri̇er Servi̇ce

Reviews, get directions and contact details for DHL Express Stockton On Tees

DHL Express Stockton On Tees
Address: 3, Easter Park Earlsway, Teesside Industrial Estate, Thornaby, Stockton-on-Tees TS17 9NT, UK
Phone: 0844 248 0844
State: Stockton-on-Tees
City: Stockton-on-Tees
Zip Code: TS17 9NT

opening times

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed

Update Info
Reviews
You won't believe this. I'm dating this Feb 2025. I had been sent labels by a company to send them an item for repair. Upon getting to DHL I was confronted initially with as it's not your account, we can't accept it without their the company say so. I pointed out I was using the labels sent by the company, but that was not accepted. So I get on the phone to the company who tell the DHL guy it's fine for me to drop off. OH NO, that is still no good we need it emailed over. Still on phone, this is arranged and I'm left in reception standing and waiting like a numpty. Some 10 mins later the DHL guy comes back and says the account numbers don't match up. I again point out I have the labels sent to me from the company whose account is it, no good again. Then the ultimate bombshell, the DHL guy then says they will have to open my package for them to inspect. I've been there 15 mins just trying to drop off a parcel. This parcel is a SSD drive in an anti static bag with masses of tight bubble wrap protecting it. So I'm not letting them do it, I furiously open my package and still not getting any farther forward. 20 mins pass, I just pick up my package and walk out. DHL stated to me, that the reason for the delays are new security procedures that have been in place since Jan. Any company using DHL, please take notice of their ridiculous new protocols! Thank you DHL for wasting my time.
I would like to share my experience with DHL at their Thornaby Branch. The lady that served me could not of been more helpful, making the process of sending a parcel to USA so professionally and speedy. Thanks again for your service. Kind regards Mr Kay.
Excellent service from Thornaby Depot, ALL the staff involved were extremely helpful and friendly and would definately recommend this DHL Branch.
Claire was very helpful this morning. I had not previously used the DHL Express service and Claire helped me through the process - so a massive thank you to Claire!
Great service the front desk lady was very helpful and understanding
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