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Dfs Furniture

  1. Swadlincote
  2. Swadlincote Furniture Shops

Reviews, get directions and contact details for Dfs Furniture

"No matter what's your thing, find your perfect sofa at our DFS Measham furniture store. Here at DFS, we have over 45 years of experience and expertise in making high quality and stylish sofas. We provide the biggest range of sofas in the country, so why not come along to our DFS Measham store and find your thing. So whether it's a leather sofa, corner sofa, recliner sofa or sofa bed, you'll find your perfect sofa at DFS Measham. If you're looking for other items such as; beds, mattresses, dining room furniture you can browse our website. Located on Tamworth Road DE12 7DU, you can rest assured knowing that when you visit your local DFS sofa showroom you're getting the best in range and quality, all with the help of our in store sofa exper..."
Address: Tamworth Road , Swadlincote DE12 7DU, DBY, GB
Phone: 01530 271459
State: DBY
City: Swadlincote
Zip Code: DE12 7DU

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Reviews
Update: it is now March and these issues are not resolved, I'm constantly chasing the branch manager for some kind of resolution as 2 visits from the "care team" have been unable to rectify the damage from our damaged sofas delivered in December. The complaint is passed around as apparently everyone goes on annual leave and I have to begin again, resending images I've already sent.. Far too many calls and emails made to the branch and main DFS customer services who just do not care or want to resolve anything. Trying to escalate but told I cannot. Asking for their complaints policy but it's never provided. We repeatedly have to remind them of our consumer rights. ----- Delivery drivers refused to assemble, as apparently they are subcontractors and not trained? "Delivery and full install" is paid extra on top of sofas so why is this subcontracted to people that can't do it? What has been delivered is damaged and dirty. Black stains, ripped and scratched. Upgraded to easiglide but they are also missing. Can't get in touch with store or customer services manager who is on holiday. Was told someone would be out to fix it today, waited for a call that never came, then we were told no one is coming today. Could build ourselves though this would apparently void our warranty but parts are missing so lounge is full of parts of sofas with no where to sit. There is nothing we can do. Terrible service and delivery. Wish we'd bought elsewhere. Praying it is sorted before Christmas!
A really friendly and informative sales assistant helped us to choose our new settee.
We bought a corner sofa from this place, the salesman asked if we had pets because it is worth getting insurance from guardsman.co.uk the company they recommend . Be aware guys if your dog or cat make more than one scratch at the time you report your claim will be reviewed for 3 months then you receive negative decision. So I would advise to make your pet aware he is only alow to make 1 damage at time.
Great Place With Friendly Staff, Who Allowed Me To Bring My Dog Inside To Choose His New Sofa..
Excellent service from very knowledgeable helpful staff. A very wide selection of products and styles to suit all tastes.
Good selection of furniture at varying prices. We eventually selected the sofa we wanted, it was delivered quicker than quoted, the delivery drivers at the alloted time and proved an excellent service.
Excellent service! Kate the sales rep we dealt with was fantastic. She gave us excellent advice, had great product knowledge and was able to answer our questions and offer advice without it feeling like upsell. All round great experience and we are now looking forward to taking delivery of our new sofa and chair.
Just want to have a browse but was ruined by the staff 3 different members asked 5 times if we needed any help If I wanted help I ask Don't want to feel pressure on a major purchase Might come back if we can't see anything elsewhere
Very clean store. Staff are very friendly and attentive. Member of staff took the time to listen to what we were looking for in terms if our sofa.
Truly Awful experience. Order was two months late, customer service had a different reason and a different ETA every time I spoke to them, never really knew when the order was coming. Turned to the Measham store for help, just as bad! must of been 5 times and a new promise was made and never kept. still waiting for a phone call the manager promised over a month ago. won't be a using again or recommending.
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