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Dewsbury Sports Centre

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Dewsbury Sports Centre
Address: Longcauseway , Dewsbury WF12 8EN, XWY, GB
Phone: 01924 325020
State: XWY
City: Dewsbury
Zip Code: WF12 8EN

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Reviews
Good gym facilities although very untidy and no enforcement to put weights back in their designated places which can be frustrating when you spend time looking for the weights. Could do with more 5kg plates, good swim spa facilities although it is scheduled to close down at some point now. Most of the staff except for the odd few are unfriendly, fool around, unapproachable, blank faces, authoritarian in tone and don't give you straight accurate information when you have a query. they contact centre staff also have a dry response in their emails. Management on the other hand are unaccommodating and don't have a forward thinking approach to improve i.e cycling storage facilities, and are happy with the status quo despite several bike thefts.
Taking my son swimming before he could even sit upright was a cherished memory. And thinking about the fifteen years of my attendance of serious weekly swimming sessions nonstop combined with a great attitude of staff, making Dewsbury Sport Centre a memorable place for me. A great sport centre, not a huge one which makes it a non crowded place.
Vile customer services from both sports centre staff and phone staff, management is no better really need to get there act together I will be cancelling my membership due to this and many others have, membership prices are extortionate much better gyms out there for alot less with better facilities. Not all but many are racist !! Give the Asian community a very cold shoulder feeling if all the Asians stopped coming this place would close down It's mainly the older 1s which have problems it's 2023 not 1923!
My sisters went swimming last week Sunday and wore cotton nobody said anything, they went in today and after they paid the manager told them they’re not allowed to wear cotton because apparently it’s “new rules” how are customers meant to know about these new rules when the staff don’t know about these new rules. It was the receptionists job to let the customers know, they’re there for a reason . No refund and were told to leave. So rude and unprofessional!!!!
Staff was awful they pulled a 10 yearold out of the pool for not having “appropriate wear” bare in mind the girl is a Muslim and was wearing a full body swim suit due to her religion. The workers behaviour upset the girl causing her to cry. The worker then proceeded to argue with the girls mother. Very rude these staff need sorting out honestly disgusting. Completely ruined the young girls self esteem and knocked her confidence. would give 0 stars if I could.
Arrived with my two children for their first swimming lesson they had been looking forward to start all week. We was told to be there for 4:35 we Arrived and had difficulty with the old parking ticket machine it took 8 mins on the phone call to eventually get parking even though Batley kal is free parking we got through the door at 4:44 and was let through to the changing rooms only for the instructor to close the gate in front of us and walk away without saying anything. We went to the desk and she said they are strict on timing! Why say it starts at 4:45 when this is not the case if you have to be in the pool for that time, so technically it starts at around 4:20pm as time should be given for kids to get changed. I enrolled 4 children on this last week they are happy to take all that money but show no compassion! I shall be looking elsewhere!
After paying an expensive fee of £7.50 to use the gym only I came back out to a parking fine, not realising g that it was a pay and display parking system. So they want nearly £10 for a single session basically, the gym is owned by the council and the council then charge you to park on the grounds even though your using the facilities. What an outrageous system you have going on here. Sure to say I won’t be returning along with the parents that came and saw the ticket on my car. Sort it out you charge highly to use the barely adequate facilities then also for parking surely with the price you pay to use the building parking should be free!
Shocking how they have dealt with the closure. Very unprofessional. Also being unsympathetic towards paying customers providing an update one day before their direct debit is due to come out advising to cancel when a day before is too late. Behaving like this in a cost of living crisis. Shocking!!! Think the Senior Leadership Team need a revamp. Somethings not right somewhere in management. Cancelled and gone elsewhere like many others.
Just joined as a member. The staff are friendly and happy to help. The gym is large with alot of equipment and the steam room and sauna is much appriciated! The best investment I have made in a while for myself personally. Thank you guys for making me feel welcome.
Absolute horrible liars, I wanted to cancel my membership so I rang and asked them if I would be charged for cancellation, they told me no but I now have letters through my post from third party debt companies asking for money because I haven't paid. Absolutely Appalling. They should have just told me there and then but obviously wanted me to get a CCJ on my name. Disgusted!
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