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Reviews, get directions and contact details for Derbyshire County Council

Derbyshire County Council

About

Please see Derbyshire County Council for latest information http://facebook.com/derbyshirecc/

Address: County Hall, Smedley St, Matlock DE4 3AG, UK
Phone: 01629 533190
State: Derbyshire
City: Matlock
Zip Code: DE4 3AG

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
SEND them are a bunch of cretins who don't belong in a local authority. How stupid can you be to tell me to speak to the school about SEND provision, if my child is home schooled and I have repeatedly told you on the phone and in writing about it? Go back to school yourselves and learn to read, because obviously illiteracy is massive in that department!! Hope life treats you with the same kindness that you're treating SEND children and their families with
The staff are excellent, work hard, but most are paid a low wage. DCC recently blamed the staff pay increase as the cause of the £33 million deficit. The directors should get out and see the issues the staff face and live for a month on a low salary membership
Tried to use the online Derbyshire map to find a Right of Way number and report an obstruction. Doesn't show the numbers, unable to report problem. Had registered with email address and password but it wouldn't allow me back in. Resorted to writing a letter instead.
CALL 999 or NHS DIRECT, never DERBYSHIRE SOCIAL SERVICES MATLOCK Called social services over a week ago. With a safe guarding issue about a next door neighbour who lives on her own and has in my opinion and from previous experience developed dementure, unsteady on her feet and hallucinating. After about 35 minutes on the phone asking my name and address 3 times, then the same with the neighbour's details then asking again more than once why I thought it was a safe guarding issue. I ended up calling time on the call as there was nothing left for me to tell them. I received a call today wanting more information!! I told them their to late she has had a fall been on the floor over night undressed apparently. Found by another neighbour. IF SHE HAD NOT CALLED ROUND AND CALLED AN AMBULANCE THIS PERSON WOULD BE DEAD!! She is in hospital in and out of consciousness with a broken hip to poorly to operate on and was suffering from effects of hypothermia Matlock social services what is the purpose of your job? Shame on you!
50 minutes waiting for someone to answer my call to Call Derbyshire, regarding an urgent care assessment for a vulnerable adult. I can't fault the person who answered, but it is the system I have given 1 star for; is not for for purpose.
Spoke to Amanda on the phone this morning - got through straightaway, she was absolutely lovely and pointed me in the right direction : thankyou Amanda!
Waiting bus from Chatsworth House to Bakewell for 1 hour and from Bakewell to Sheffield 1 hour. A very poor service for a beautiful area.
I cant praise these guys enough! They are all very friendly and exceptionally helpful! I was surprised to see only 2 stars!!! Every time I have called it has been the same, regardless who I have spoken to.
1 star for a council that fails to provide a parking payment machine that will accept legal tender £1 coins. Especially as the old round £1 was withdrawn from circulation last week. The machine in question is on Haddon Road by the park. Pull your socks up DCC and fix the machines or make them free parking spaces until the machines are able to accept legal tender £1 coins.
Chesterfield and matlock social services absolutely ridiculous. Would give zero if i could. What do they actually employ for social workers these days?
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