Decathlon Sheffield

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About

Sports retailer situated in the heart of Sheffield. Come down to our store and find 70 sports under one roof!

Story

Decathlon, was established in 1976 (Lille, France). After a decade of growth, the brand expanded into the European market and eventually worldwide with over 1000 stores. Launching in the UK in 1999, Decathlon is now one of the world’s largest sports retailers, boasting 30 stores in the UK and a strong relationship with ASDA. Therefore making “sport accessible to all” by offering best value equipment with great sports advice and services such as 365-days return, bike repairs, free running events etc.

Decathlon prides itself on the developing and selling of its own brands, alongside other recognizable names such as, Nike, Adidas, Garmin and FitBit . Each Decathlon brand represents a different sport or group of sports, ranging from… B’Twin (Bike/Cycling), Quechua (Camping), Kalenji (Running), Domyos (Fitness), Kipsta (Soccer & others Teamsports), Nabaiji (Swimming), Caperlan (Fishing) and many more.

Decathlon stores worldwide, present a strong and unique company culture, reinforced by two values: Vitality and Responsibility.

Products

Outdoor and Sporting goods

Address: 199 Eyre St, Sheffield S1 3HU, UK

Phone: 0114 229 8190

Website

[email protected]

State: South Yorkshire

City: Sheffield

Zip Code: S1 3HU

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:30 AM – 5:00 PM

Update Info

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Reviews

I found Alex and Bogdan very helpful. Both knowledgeable and offered good advice. Thank you guys. It was a very pleasant visit

5 Stars Customer Service from Bogdan at Decathlon Sheffield! Bogdan went Above & Beyond to help me. Incredible CX for me and such patience and kindness. If and when I pass by Sheffield which is 120 miles away from me. I will definitely come to say thank you again this time in person.nI had been looking for these specific shorts in France, online and in the UK. They were very popular and running out of stock. In fact the last pair of my size was with Bogdan at the Sheffield store. I could not drive 120 miles and back to get them but Bogdan was able to get them transferred to a Decathlon near me and I was able to pick them up. I am truly delighted and very thankful for Bogdan’s kindness and help. By the way the shorts are a great fit and of strong quality. But beyond the product it really was Bogdan that made all the difference for me! Thank you again!

Shaun was proactive in approaching me as I walked into the store. He was very helpful and professional took all my details and information to pass on to the bike service team. Later when I came to collect my bike, he again stopped what he was doing after spotting me struggling with the checkout. He politely and clearly helped me to understand what I needed to do.  Shaun is a valuable member of the team ensuring that customers like me keep coming back. I was also very happy with my bike service including free labour to replace a couple of worn out parts. The technician again was friendly and helpful. He carefully explained what he had done and why.

not a good experience. their automated checkout is unreliable. you are supposed to put an item in their bin and it automatically finds the item and brings it up for payment. except the check out i used randomly added other items which were not in the bin and which i hadn't selected nor put in the bin and added these to my bill. when i quizzed this with the store person she seemed to imply it was my 'obviously' my fault and i must have added item in a previous scan - which i hadn't. she didn't really seem interested in finding out that the check out bin was faulty and other people may end up unsuspectingly paying for something they didn't want to buy if they weren't paying attention. It was all just 'never mind lets go to this checkout' and 'if you have a problem you can go to the store manager'. Meanwhile she left the faulty check out exactly as it was, never put a sign saying it was faulty and just left it for someone else to potentially get cheated when making their purchase. Also customer service was really bad, no one really wanted to help you and if they did after you asked for it it seemed grudgingly minimal.

5* customer service from Sam, who set up and prepared my son's first bike. Excellent level of service provided. Really useful info and tips provided for my son who is a first timer. Thanks a lot Sam

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