facebooktwitterpinterest
mobil menu

Day Lewis Pharmacy Penzance

  1. Penzance
  2. Penzance Pharmacy

Reviews, get directions and contact details for Day Lewis Pharmacy Penzance

Day Lewis Pharmacy Penzance
Address: Medical Centre, St Clare, St Clare St, Penzance TR18 3DX, UK
Phone: 01736 362110
State: Cornwall
City: Penzance
Zip Code: TR18 3DX

opening times

Monday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Tuesday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Wednesday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Thursday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Friday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info
Reviews
Why do all the staff take their lunch break at the same time, closing the pharmacy, instead of staggering it and remaining open? Surely this is common sense and would help to keep the ridiculously long queues down and keep the pharmacy running more efficiently.nAlso, noone ever answers the phone! We have to call the GP reception and they then have to run around trying to get hold of the pharmacy.nIt must be very tiring on the staff having grumpy customers all the time due to poor management.
Today i was refused access to the pharmacy to collect an urgent medication for my baby before 1pm despite the stated opening times being until 1pm because the staff had decided to deem themselves busy enough already due to 4 people still being in the queue.nnI had already waited for 30 minutes in the queue to see the pharmacist to request eye drops to be told that due to my baby being under 2years old, he would require a prescription from the doctor.nThe doctors were most helpful and provided the prescription immediately so I ran back to the pharmacy with baby and toddler in tow, to get there several minutes before 1pm to be refused access by a staff member physically blocking the door and preventing access telling me they were already closed. The doctor orderly man behind me had a severe chest infection and a prescription in hand after leaving the doctors surgery also.nnI showed her my iPhone stating at this point 12.58 and she continued to tell me they were already closed because they had 4 customers and I should visit another pharmacy. I did explain it’s wasn’t just that easy with two small unwell children with me to do that.nnTo add to this annoyance-it turns out the pharmacists information is out dated and he could have in fact provided the medication himself without prescription as the details for this changed back in 2021!!nnThis chemist has always had long waits and huge queues with rude staff but the very least they could do is realise that the people in the queue do not feel well and need some help, the basics -ensuring patients can actually access their services during their STATED opening times without being told to go elsewhere and being met with anything but sympathy.
Staff are always pleasant and polite and doing what they can but clearly understaffed! Always get the impression that regardless of how in advance you order your prescription it will never be ready for when you collect and will only be made up when you ask for it at the counter which will generally mean at least a 20 minute wait, may not be completely fair on the staff that work there but something is wrong with this system the facility was built bringing 3 surgery’s together but only 1 very overworked and busy pharmacy!!
Whenever I ring this pharmacy to arrange collection of my prescription they never answer the phone very poor customer service
Im reading these reviews & it's such a shame as the girls up at the pharmacy all work extremely hard.nI use this pharmacy every month & have done for a few years with no issues. I order my prescription using the app, 7 working days before i run out and it is usually waiting on the shelf, there has been a few occasions where it has to be checked by the pharmacist but only a 5-10 minute wait which i think is reasonable considering they have to check its correct. The staff are under alot of pressure but are all trying their best.They had been short staffed for a while but I have seen some new faces so hopefully this has been sorted.nMany of the times, when I've been waiting in the que their has always been someone being rude to the counter staff because they themselves havent waited the allocated time 7-10 working days and aren't happy about waiting, if you waited this allocated time you would not have a problem.nOver all the staff are all polite, hard working & deserve some recognition.
Comment on this business

Day Lewis Pharmacy Penzance map

Directions to Day Lewis Pharmacy Penzance with public transportation

St Clare 70 meters
16
17
17E
17a
18
390
8
9
CPR1
St Clare 70 meters
17
17E
17a
18
390
8
CPR1
LAND
Penwith College 200 meters
390
LAND
U4X
West Cornwall Hospital 260 meters
16
17
17E
17a
18
347
8
CPR1
LAND
MOUS
West Cornwall Hospital 270 meters
16
16A
17
17E
18
39A
8
LAND

to add Day Lewis Pharmacy Penzance map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0031 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy