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D C H Scotland

  1. Irvine
  2. Irvine Car Repair

Reviews, get directions and contact details for D C H Scotland

"Find your next car at Arnold Clark Irvine where you can discover great deals on new, used and nearly-new cars and vans.With over 60 years of experience, Arnold Clark is Europe’s largest independently owned, family-run car retailer, with an unrivalled choice of 20,000+ cars available on our award-winning website.We guarantee the UK’s best used car deals, so if you find a better deal elsewhere on the same car, we will give you back double the difference. And with low rate finance and no hidden fees, the price you see is the price you pay.You can buy your next used car online with Click & Collect and home delivery options available.Looking to sell your car? We guarantee the best price – get a free instant online valuation."
Address: 12-14 Mackintosh Place, South Newmoor Industrial Estate, Irvine KA11 4JT, UK
Phone: 01294 213001
State: North Ayrshire
City: Irvine
Zip Code: KA11 4JT

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Reviews
Recently had a very poor and disappointing experience with the Irvine branch of Arnold Clark. I spotted a car and my boyfriend called to find out more details, reserve it and make an appointment to view it, explaining that he would be travelling from Northern Ireland. We feel that this would have been the PERFECT time for the dealership to mention that the car had not yet been through their workshop and wouldn’t be ready for sale for at least another week. Instead, they allowed us to spend nearly £300 on a return trip for nothing. When he arrived the next day, the car was covered in ice, so was unable to properly view the paint work. From what he could see, he said he though it was fine and then made an offer to Sam for a couple of hundred pounds below the asking price. It would seem that no one ever in the history of car buying has offered Sam anything below asking price as he took great offence at this. Having clearly upset Sam and shocked by his demeanour, my boyfriend left. To try and salvage something of the trip he called the Glasgow Branch of Arnold Clark to arrange to view a similar vehicle. With an hours’ notice he arrived to a beautifully presented and defrosted! vehicle and professional and friendly service from David, so the opposite of the Irvine branch. That said the car just wasn’t quite the one. So, whilst my boyfriend had no interest is any further dealings with Sam, I hadn’t yet had the pleasure. I still needed a car and really wanted that one. A couple of days later I called to find out if the car was through the workshop and with the intention of offering the asking price as I needed and wanted that car. Easy right? Well not if the person who allegedly wants to sell you the car is rude, snappy, unhelpful, defensive, and belligerent. I couldn’t believe it. After a 5-minute conversation with Sam, I was so cross and completely discouraged . I knew I could never bring myself to buy that car after the way he spoke. I still haven’t found a new vehicle and I see the car is still on their website a month later. Oh, what could have been…
I honestly can't recommend this dealership enough. Big props to my knight in shining armour, Derek. I had a horrible experience with another dealership in Dreghorn that put me off wanting to buy a car for the rest of my days but Derek made things so easy and comfortable, a genuine salesman which I no longer thought existed Will be a returning customer for sure
Martin was friendly and very helpful. Nothing was too much effort. And to top off a brilliant customer service experience we got our new car : :
Friendly and helpful staff. Made the car selling process really straight forward and easy. Would definitely recommend
Tried to book vehicle in for recall as advised by bmw, was advised by service department this could incur charges even though the car was recalled with all repairs relating to this free of charge. Do not recommend, had to contact BMW directly and will be raising a complaint. Shocking service.
Nice little set up but don’t expect staff to be around apart from breakfast. The arrangement to get keys via key lock worked well. Room was well appointed, bathroom quite small. Staff at breakfast friendly - but took a long time for cooked breakfast to arrive. Parking good and nice surroundings. Very close to airport of course. I stayed in November - got the feeling it could be very cold in the depths of winter - room heating is via air conditioning so I expect that would do the job. Safe environment and surroundings. Difficult to find the main entrance to the property in the dark, so make sure you don’t go to fast along Altrincham rd or you will miss it. Breakfast good. Overall good value and quality.
A wee look at BMW's and Mini's.
Best bmw garage in ayrshire.
Had such a fantastic experience. The staff were so helpful and not at all pushy which I really appreciated. My car is perfect and exactly what I needed, they have been also brilliant with checking up to see that everything is running fine and I was having no issues! I really do recommend them.
I HAVE BEEN A GOOD CUSTOMER OVER PAST 15 YEARS BUT ALWAYS BOUGHT BRAND NEW BUT will never buy a used car again from arnold clark! Bought 2 used cars last year and i have had nothing but problems from day 1 and still happening I got a bill of £1000 yesterday and not even had the car 10 months! I dont recommend them at all!
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