Cutlers Hill Surgery

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Address: Bungay Rd, Halesworth IP19 8SG, UK

Phone: 01986 874618

Website

State: Suffolk

City: Halesworth

Zip Code: IP19 8SG

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Over the past 2 years this surgery has turned from a key part of the community to a lagging indicator of slow progress, the administration for even their opening and closing times are wrong 8:30 to 6:00 but at 9:20am on the 25th of November they were not open, the repeat prescription is 7 days not 5 that is say on the board and website, the slow response to patients within ques and the slow and lack of communication between the building is patchy at best sometimes out right wrong… if I was a new community member within the halesworth area, I would go somewhere else unless a true emergency and 9/10 they will send you to a bigger facility anyway…

Excellent service. Very able and considerate staff, both doctors and nurses.

Phoned up today to order items of my script the receptionist was very blunt and moaned that I shouldn't be asking her to do this ,I missed the time slot at the pharmacy I have done this in the past never had a problem whoever I spoke to was very unprofessional she shouldn't be doing this type of work when talking to anyone if I get her again I will take the matter further and complain to the practice manager.

We recently moved to the area and have been so impressed by the service at this practice from the first day we registered. The staff have been extremely helpful and the doctors have been very thorough in maintaining contact through an ongoing medical issue my husband had. Referral was swift and results came reassuringly quickly for which we are so grateful. Considering the current demands on the service we are very lucky to have such a proactive facility in our community.

Had a appointment today with the nurse practioner at 4.45.Saw her on time she had to get a doctor to sign the prescription across the hallway I stood in the hallway and the doctor she saw was my own doctor who was available as she was not seeing anyone and her door was open and the nurse and the doctor were having a nice chat.Why couldn't i see my doctor who was obviously available to chat but not to see me.So I.v decided that after 13 years that I am going to find another doctors surgery who hopefully I can see a doctor.WOULD NOT RECOMMEND THIS SURGERY

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Directions to Cutlers Hill Surgery with public transportation

Hospital 140 meters

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Halesworth 210 meters

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Railway Station 220 meters

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