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Reviews, get directions and contact details for Custom Lids

Custom Lids
Address: 262 Westgate Road , Newcastle Upon Tyne NE4 6AQ, XTW, GB
Phone: 0191 230 2820
State: XTW
City: Newcastle Upon Tyne
Zip Code: NE4 6AQ


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Reviews
Went for a pair of boots and they had a huge choice of good brands. Unfortunately, I have extraordinarily wide feet and I was unable to find any that I could get my feet into. The salesman was extremely helpful throughout , finding larger sizes, but alas ,my Sasquatch feet were too big and I ended up buying military seconds from a Surplus supplier. The shop has a huge range of clothing, helmets and security and is a really nice place to be. I can't hold them responsible for not having my size as I generally struggle with wide-fit shoes too..Not having the right boots will not stop me from going back to look at other items , as and when needed.
Update September 2023: Your can see below I bought a Helmet from Custom Lids over a year ago. The sunvisor part of the visor broke. You know the inbuilt sunglasses. I was advised by Anthony the sales director of Ultimate Moto to take the helmet back to show CLs what has happened and they'll fix it or replace it. No. I replied they won't I've had for about a yr or so. They will just take it and ask. SO I DID. And after considering the problem they went and fetched me a brand spanking new Helmet from within the shop and replaced mine. No quibbles no bother. If you've got your receipt take it with you. I am still amazed at how good they all were. Kev the owner is a delight of a man who has so much knowledge about gear and safety you should get yourself here... And imagine this. Whatever you buy here is quality. It is expensive compared to Primark. But Primark don't make clothes that will save your life. You get what you pay for. Well you certainly do here. There is NO RISK BUYING SAFETY CLOTHES HERE or Equipment. As I've demonstrated above. You buy something and in normal use it breaks or doesn't work, bring it back, don't take the Mick, be honest bring your receipt if you have it, and Custom Lids will take a look and if it is broken or has failed they'll replace the item... No quibbling no begging required. I was and remain astounded by this shop and it's attitude towards it biker/rider shoppers. Thanks for reading. This below still stands: If you want motor bike gear that saves limbs and lives; I'd recommend this place. By gear I mean clothing, gloves and helmet. I visited Custom Lids. Here's what happened: Wow. It's a bit overwhelming when you first step thru the doors. There's a huge noise above the door when you go in. To let the staff know someone is entering and leaving. They could move that a bit it doesn't half startle you if you've got hearing aids in. There are motorcycle clothes in here for every shape & size and Alex the Salesman is a class act. He squeezed money out of me with professional ease. I have to say I still had preconceived ideas about what I needed. Its the autism bit in me. Anyway he hung in there with me and I bought things I ought to to be as safe as I can be on the road. And I'm all the better for it Do bear in mind most motorcycle collisions are at low speeds and can cause life changing injuries if you don't have proper safety gear on. Anyway I was helped by the staff. Some other men came in they were grey haired too. Alex gave me some discount which is very good of him. I wasn't expecting any but I would have asked at the till. I've bought the most expensive hat In the end that's what a helmet is in my life. And definitely the most expensive gloves. One needs the correct gear to save oneself. So there we have it. If you need gear for a motorbike, moped, scooter, quad bike anything, get In here. Alex will look after you. I think in the not too distant future they will have more kit in the shop with technology integrated into it... There is still a debate raging about the kit the purists who are disgusted at the thought of speakers in their helmets. The futurists want all the technology they can get their hands on. I can remember when electronic starters came in. Some said biking will never be the same again, give me my kick start anyday. The world is moving on. Those two ends of the spectrum are coming closer together. And they need to. The March to the internet of everything is already here. Great shop great staff and fab gear. Buy the best you can afford.
Only place in the north east i will send my students! Excellent staff, quality gear and fair prices! Thanks for looking after me again guys, Alan, A1
Great service and very helpful and discount for IAM members
Just bought a new Kriega r35 from these guys. Searched it on the web and Custom Lids came up as the cheapest, once on their website I also got a further 10% discount code! Top of the range product at best prices. This was the cheapest in the UK. I ordered through their website and it arrived as stated, quick and easy. Thanks guys keep up the good work.
BEST SHOP IN GATESHEAD! I went ther for the first time and the staff were amazing and very friendly. I didn’t know anything about motorbikes or what gear I will need. The only think I new was how much I was aloud to spend. I got greated by one of the employees and I told him what was my budget and that I am a beginner rider, and he showed me everything I will need and what will be the best for me and for the price. He was amazing and very helpful. I got me self a helmet, gloves, jacket and boots. The total was under £500 which was very affordable they had literally everything you need for you and for your bike. They also sell great security rated locks for the bike. I will highly recommend. I will be going again. Happy customer
I bought a Shoei Pinlock visor replacement last year which didn't quite seal on one side. Took it back and had it adjusted while waiting. What excellent service and clearly not a bother for the owner. Outstanding thanks! Unfortunaly it misted up again so they sent it back to Shoei who looked at it. Custom Lids managed the whole process and ended up replacing the visor. Absolute stunning service and a very satisfied customer. I have been using them on and off for 25 years+ and would highly recomend them. Great range of good gear that you can rely on.
Some really nice gear and decent prices in the shop Emailed ahead of going as I was looking for a disc lock and asked if they could price match it to another popular biking website. They agreed! Really happy with the price and product. Staff were friendly and store was nice and tidy
Went to custom lids earlier in the week as husband wanted new crash helmet and gloves. Lots to choose from, varying in prices. Walked away with new helmet and gloves that he wanted. The shop assistant even ordered us a taxi. So helpful and pleasant. Was our first time here so we went on the metro and walked down from Gateshead metro. Fabulous walk, just not on the way back with shopping.
Went to Custom Lids to get some new kit as I've not ridden in a while. Service was beyond fantastic, the guy helping me sorted me with all new stuff that fit properly, good suggestions on what to get and helped me get better gear than what I went in for. Amazing service won't go anywhere else for kit!
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