Custom Canine Care

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About

Welcome to the facebook home of Custom Canine Care, a small Tyneside based business offering custominsed services to help you care for you dogs and other household pets.

Address: 75 The Acres Wallsend , Newcastle Upon Tyne NE28 7RQ, XTW, GB

Phone: 07954 313702

ku.oc.eraceninacmotsuc@nosila

State: XTW

City: Newcastle Upon Tyne

Zip Code: NE28 7RQ

opening times

Monday: 08:00-23:00
Tuesday: 08:00-23:00
Wednesday: 08:00-23:00
Thursday: 08:00-23:00
Friday: 08:00-23:00
Saturday: 08:00-23:00
Sunday: 08:00-23:00

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Reviews

Custom Canine Care is an incredible dog walking service. We have a dog who requires one-to-one walks and we work weird schedules. They were very accommodating with all of this and took exceptional care of our dog. They took the time to build relationships with multiple walkers and my usually very reserved dog was always excited to see them. I cannot recommend them highly enough.

Absolutely terrible!!! Walked our dog with no issues whatsoever for the past 16 months - all their dog walkers gave reports of how they loved our dog and then out of the blue they have said they can no longer walk him with less than 24 hours notice on a Sunday, they didn’t actually contact us - we rang last week & they didn’t answer, it was only today when we messaged them that they told us so they don’t even have the decency to let you know or give you chance to try & arrange another a dog walker - so much about caring for your dog!  The company was sold off & split up and it’s obviously not working now! Disgusting customer service & no care whatsoever for your pet! Please avoid if you want a reliable service!

Used twice first time was okay second time awful. I must add I never had any dealing with Alison herself just her staff but treatment of our doggy baby and our home was an absolute disgrace. And the money it's cost us in vets bills and to get floor repair  Just in relation to Alison reply :  Our contract was with Alison and Tegan was working under the CCC umbrella. Alison  offered us the money to repair the flooring and for the unessary vet bills that occurred due to our babies treatment! We never replied as my husband told you we didn't want your money just reporting bad service when asked for a review to make sure this didn't happen to anyone else. Our dog had a full health check normal yearly  MOT on 13th May we had the miss fortune of dealing with CCC between 25th May to 1st June and had to take her to Vets twice once for made up dental issues tegan identified there wasnt any and next was 14th as so concerned as our labrador still wasn't eating and something heavy was clearly dropped on floor  as chipped. New LVT Floor was fitted in March no marks before our holiday. Also the pyscho that Alison sent to my house not only had it in a filthy state she turned up at my elderly Mother's house who is a  full time carer at 10pm in night for no reason!!!! Alison agreed that it was unacceptable and let her go. So I think the reply Alison has done on here is an absolute joke.

Excellent service throughout. Our dog was cared for brilliantly. Walkers were very considerate of Rudy's our dog needs. Everyone involved in Custom Caninr Care werd found to be great, caring individuals. Cannot recommend highly enough.

Kaiser loves his walks with custom canine, flexible professional and kind service.

Fabulous experienced dog walker I would definitely recommend

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