Reviews
A lovely independent, local company!! We have recently taken delivery of our brand new corner suite from Quay Furniture ordered from the Royal Quays store and we are massively impressed. From start to finish, we have received a top quality service from the team, special mention to Pete and Tammy! I was a little bit sceptical at first, with this not being one of the big high street names in furniture, but after reading other reviews on Google, we decided to give them a chance and we are super glad we did! The quality of the sofa is absolutely amazing and it was such a reasonable price! We were kept fully informed of delivery dates and the process of paying was made really easy. The 2 delivery guys who delivered our new sofa and took away our old ones were also really lovely. Very friendly, polite and respected our property. We would definitely recommend this company and would definitely return to buy additional items! 5* from us! Thanks so much!
I purchased a beautiful king size bed and mattress in teal colour, in February 2022. The Staff in store, especially Peter are amazing, real customer service, that you do not readily find now a days, the purchase and delivery all took place within 10 days. The 2 lovely delivery personnel were just amazing, unpacked and assembled the bed, headboard and placed the mattress on the bed and took all packaging away, just wonderful service, from beginning to end. I am in love with my new bed and just soooo comfortable and the price for the full package was AMAZING. A big THANK YOU, to ALL at Quay Furnishing, Royal Quays, for FANTASTIC service. Anyone reading this review, please visit the shop, the range of items are lovely and the price of complete bed packages and quality will stun you at how reasonably priced the offers are. I cannot recommend Quay Furnishings enough for their Staff, Customer Service and my wonderful comfy, beautiful bed.
Very impressive our sofas are beautiful the staff in ashington store was very helpful and we only waited 5 weeks for delivery would definitely recommend thank you so much
Purchased a large corner suite and bed from Quay furniture. Unlike leading sofa company's the price and quality unbeatable. Not your usual stapled together 2 by 1:frame The customer service impeccable, that includes the delivery guys. . Three family members have purchased from this company and cannot recommend highly enough.
Fantastic customer service, really helpful & friendly staff. My daughter is in love with her new bed, it's beautiful!
Fabulous customer service. Very helpful staff in explaining the ordering and delivery.
We got our new bed with mattress along with our bedside tables and a set of drawers from Quay furniture. We were first of all amazed by the quality, especially with the mattress which has enabled me to sleep alot better than ever before. Furthermore the customer service was out of this world couldn't have done enough for us in store to them delivering the furniture to us. Thanks again we will certainly be coming back
I had a tear in one of the seat cushions in my new sofa, went back to the store in Ashington where i had bought it, nothing was a problem for the assistant, fantastic service, I just expected 1 new one, their was 4 new ones sent out just so they all colour matched unbelievable, fantastic company to deal with, absolutely over the moon, 5 stars ha, even 10 stars 1 Very Happy Customer, Thank you,
Amazing value and service! Bought two beds,a king and a double both with storage drawers,I absolutely love them! Would highly recommend!
Really friendly, went in no pressure sales ended up with table and chairs + really cool chair and footstool pop in and grab a bargain
