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Cubitt & West Estate Agents - Sutton

  1. Sutton

Reviews, get directions and contact details for Cubitt & West Estate Agents - Sutton

Cubitt & West Estate Agents - Sutton
Address: 6 & 7 Regent Parade, Brighton Rd, Sutton SM2 5BQ, UK
Phone: 020 8661 0330
State: Greater London
City: Sutton
Zip Code: SM2 5BQ

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
Our ex landlord was (trying) selling his property through them. Never experienced such lack of organisation and communication. We told them numerous times that we can only do viewings on evenings during weekdays but no weekends, yet they kept trying to book viewings on the Saturday. Whilst we were trying to be as accommodating as possible, at the end of the day, this was not our property to sell. My husband was the first point of contact to organise viewings and one time he was too busy at work to answer, when he called them back, they stated that they tried to inform him about a viewing and that since they didn't hear from him, they just confirmed it! Never heard of such a ridiculous logic. Our landlord begged us to let them do a viewing on a saturday which we eventually gave in but we had to chase them to confirm as we were away that day, and funnily enough, they thought we would be present for that viewing! It just seems that this agency doesn't really organise or liaise with each other, a complete shambles. I dread to think what they are like when buying a place with them!
8 years ago (17-04-2018)
Unfortunately I had a nightmare with Cubitt & West. Phone calls were not answered, emails were ignored and when I asked for help, I was not given it. I went with Cubitt & West because of these reviews and because of how they represented themselves when they came to my property to pitch their business but the performance did not live up to the reviews. When I mentioned that I was not happy with my service, the phone was put down on me. I felt lied to throughout the time they were representing me and it took them 10 days to pay me after they received the money from my tenant. I was shocked to hear that their employees don't have access to their emails on their phones. I was extremely unsatisfied by their service and would heavily advise everyone to not use Cubitt & West.
9 years ago (06-12-2017)
Very professional staff and more to the point everyone was happy to help. Prompt reply to all our questions, easy to relate to and fun to deal with.
9 years ago (20-10-2017)
Absolute nightmare. Wrong negotiator advice to offer much below budget caused me loosing a purchase of the property. Negotiators pressuring to choose buyer who have seen "inhouse" broker and solicitor to hit referral targets despite me increasing offer to highest one and having finances arranged. Lack of communication from negotiators, and what is worse lack of basic knowledge of what Agreement in Principle is. I have never came across that bad service not only for buyer but also for seller as he will loose out too. Taking case to Property Ombudsman.
10 years ago (02-11-2016)
Cubitt & West are a great letting agent. From the offset they were very professional in arranging a viewing at a convenient time - and the lettings agent manager who showed us round was very friendly and informative. The communication throughout the paper work process was excellent and we were kept informed of progress throughout. I would personally recommend them to anyone looking to rent in the area and I will look to use them when I come to buying a property in the future.
12 years ago (13-04-2015)
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