CRS Berkshire

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"USED CAR SALES"

Address: 229B Reading Rd, Winnersh, Wokingham RG41 1HS, UK

Phone: 0800 009 6434

State: Wokingham

City: Wokingham

Zip Code: RG41 1HS

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Reviews

I would never recommend this place, the owner was rude and arrogant. I bought a car from him, he told me it was road worthy and checked. upon later inspection from my local garage it turned out it wasn't road worthy and had a dodgy mot! I drove the car away with my newborn baby in the car, when I later asked to return the car he refused! Also telling me he never said the car was road worthy! I had to contact trading standards for him to actually give me a refund! complete con artist and couldn't get me off the forecourt quick enough once the car was returned.  probably in fear id tell perspective buyers not to buy from him. If I could give 0 stars I would! Awful customer service

Came on a Sunday to view a specific model. Personally I found the agent honest, polite with no pressure expectations. It is a small wgatxappears to be independent. We bought from them because of this.

I bought a citron a few months back and the car was exactly as as described. Brilliant car and I've not had any issues or corners. The customer service was also great and professional. Definitely will be coming back!

I would highly recommend Wokingham Cars Ltd. They have great stock, fantastic customer service skills and deal with a smile.

I will never buy a car from here again. Completely ripped off and would not fix the leak coming into the car in the passenger foot well and only noticing upon a rainy day in the summer, hense their 3 month warranty 'ran out' which again is a joke as they are liable for repairs within 6 months under the consumer rights act 2015 this can be checked with the AA service provider they are working with also and also spoke to ford garage who kindly helped with the ombudsman - dont be fooled by their rubbish! Car went back 3 times for different repairs, including bodged head gasket and car over heating and was left hugely out of pocket having no car to get to work and children to school for weeks on end. Staff are very rude and unhelpful and end up being told they did their best to try fix it but basically they couldn't so its now left to me to fit the bill. The car now is soaked in foot well and fuse box which has left unsafe electrics and full of black mould. And still not fixed as I will need to take it to a body work specialist. Completely ripped off. Do not buy from this garage.

EDITED RESPONSE: First of all, you’ve never checked the mileage with me before making tear and wear assumption. Secondly, we are in the middle of pandemic with nowhere to go, so on that basis if you sell cars that start failing after doing 100 miles in two months then it’s more about quality of your vehicles. Also, you are not clear about the warranty. On all your ads it’s says “3 months warranty”. That is misleading for you then to suggest that it’s actually restricted. When I rang you today you didn’t want to listen what I had to say you very dismissive and kept repeating this 3 months warranty on gear box and engine nonsense which in fact is an absolute joke. How often do those things fail on modern cars. And in the end you actually laughed so what does say about your professional attitude. Anyway, I now know I’m not going to get anywhere and have to cover all repair costs myself but I want people to be aware and not make the same mistakes, so please avoid.  Absolutely would not recommend.  Got a car two months ago, there are now issues with it. Rang and was told that only gear box and engine covered by so cold “warranty”. Even though on the day, that I very clear remember, the guy said  any problems at all with the car just call as you have this three month warranty. Now, as expected, I hear “oh, well but you signed this piece of paper where in a small print it says that only gearbox and the engine are covered”. I do admit I should’ve paid more attention nevertheless there’s no honestly or trust from the dealer.

I have had 2 cars. The first one was great which I had 10 years. Now I have a white Ford . The people are So polite and helpful. If any thing goes wrong with the car they do it straight away. Have never had any turn ways. They are so helpful. I do recommend them to others .

Bought for our son, a nice car and nice price. Couple of items were asked to fix during the fist few weeks and they were done very satisfactorily. Over all, we all were pleased.

bought a honda accord from these guys. nothing was too much trouble. very relaxed no pressure selling. any problems they sorted straight away. drove the car back home which was 150 miles away. the car drove beautiful with no issues. once again thanks for selling me a fantastic car.

Nice and relaxed sales people, which is very refreshing. I experienced a quick and efficient process in both viewing and buying the car whereby the process proceeded according to my own pace due to a flexible and calm natured approach to car sales that this dealership undertakes.  Also I found the car on autotrader and the car was accurately displayed on the website through both the description and photos. Where there was slight scratching on an inside door and on one of the cars wind mirrors this was not hidden and was portrayed in the photos uploaded onto autotrader. This transparency and openness was very much appreciated as there is nothing more dejecting than liking a car you've viewed online only to find out that in reality it is in a far worse condition.

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Reviews, get directions and contact details for CRS Berkshire

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