Crothers Security

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About

An Irish family business providing top quality commercial & domestic security solutions and a locksmiths for over 35 years based in Walkinstown, Dublin 12.

Story

Crothers Security Ltd. is an Irish family firm, in business for over 35 years. We have an unrivalled reputation in the security industry and have been awarded the Qualsec award by the I.S.I.A. We specialise in creating a trusted relationship with our clients through excellence in installation and efficiency in service and response. Our company motto "Because security comes first" is present in every project we undertake. This simple principle ensures we never lose sight of our main objective to protect your property.

Products

We supply and install a comprehensive range of locks, physical security products (security grilles, security doors, safes etc.), CCTV cameras, intruder alarm systems and full security packages. The one stop security shop!

Address: 139, St Peter's Rd Saint Peter's Road, Walkinstown, Dublin 12, D12 N83P, Ireland

Phone: (01) 456 7947

Website

ei.srehtorc@ofni

City: Dublin 12

Zip Code: D12 N83P

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Although they did not have what I was looking for, they spent time informing me of the best place to go

 8 years ago (23-04-2017)

Avoid this company at all cost. Do not use them. Take the time to go somewhere else, you’ll be happy you did. There are two reasons for this but both boil down to one rationale; they are very unprofessional!
To start with, I needed spare keys cut for a new front door lock I had purchased. I was informed Crothers was the place to go, so I did. They didn’t have the key blanks there but I was told they would order them in after the weekend and would phone me; they never did. After contacting them four times over a week and a half, eventually, after being put on hold numerous times, I was informed that they didn’t have the key blanks I needed and were not going to get them in. However, I was also told that they might get some in after the New Year and to give them a call then. I believe that this is very poor customer service on many, many levels.
Secondly, I needed key blanks cut for my motorbike. I was in a hurry to get it done before the shops closed for Christmas. Therefore, I brought them to Crothers as they were the nearest place to me at the time. In fairness, the locksmith cut the first key fine, it worked. However, he messed up the second key and it didn’t work at all. They then tried to make the excuse that the bike manufacturer must’ve given me a wrong blank. When it transpired that the locksmith was indeed the individual responsible for breaking a key, which cost me €45, I was told that they had informed me, verbally, that they could not take responsibility for breaking my keys. This part is true, they did tell me that. However, they also told me that it never happens but its just something they are told to say. Well it did happen to me and now I’m down €45 and a bike key. When the individual in charge of the shop got involved, I was told in no uncertain terms that I had been warned and that Crothers would not take responsibility. 

Now I ask you, what kind of professional tradesman doesn’t take responsibility for their work? The answer is, an unprofessional tradesman. Crothers were unhelpful, unprofessional and uncaring right from the start. I should’ve taken head with incident number one but I thought I’d give them another chance. I’m now out of pocket and down a key but at least I’ve learned my lesson.

Stay away from these unprofessional individuals and go somewhere else to do business with a company who take responsibility for their work and value their customers. 

 12 years ago (23-12-2013)

Open and local, a bit dear for key copying.

 8 years ago (08-06-2017)

Expensive 

 8 years ago (05-06-2017)

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