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Crew

  1. Portsmouth

Reviews, get directions and contact details for Crew

About

Portsmouth's largest 5* unisex Hair Salon is suited in Edinburgh Road just off Commercial Road. Offering a variety of Hair services, Retail and Sunbeds.

Story

Become a Crew member & receive the very latest in news, offers and available promotions. Enjoy the luxury of Portsmouth's largest and modern city centre salon.

Address: 11 Edinburgh Road , Portsmouth PO1 1DE, POR, GB
Phone: 023 9282 7240
moc.ku-werc@seiriuqne
State: POR
City: Portsmouth
Zip Code: PO1 1DE

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Reviews
I would never book with this place ever again.. extremely poor customer service. I had booked an appointment a week in advance explained in detail exactly how I wanted my hair styled..... when I showed up they had me down as blow cut and dry. When I explained that I had booked a specific hairstyle for a special occasion and that I had booked this appointment a week in advance they didn't seem to really care much and point blank said they couldn't do it. I was infuriated and ended leaving very upset and distressed. In the end I went to the salon across the road 'glow'. They had a much better attitude and could fit me in despite being last minute and managed to do the hair style exactly how I wanted.... I will never visit crew again so unreliable
Best local hairdressers. The staff make you feel welcome right away offering drinks as you are seated for your appointment! I've had 3 different hairdressers here and they all listen, making sure they know what it is you want. They take their time and make sure you are happy, checking in with you throughout the appointment. The prices are a little higher, but they are worth it!
I don’t usually leave reviews, but after the excellent service I had today, I feel like I must! I came in after ruining my hair with bleach, and honestly had the most fantastic service I could ask for. My hair has never looked or felt so good! Would absolutely recommend here for a haircut, and definitely will be coming again! Thank you so much Charlotte!
Took the whole family here for their haircuts. The service was amazing and they made us feel at home. Thanks to all the team especially Ash and Jess the stylists that looked after us, the end results were amazing!
I would like to say a massive thank you to Chantelle. She was very professional and did a fantastic job with my hair. I will 100% be returning to keep it as it is. She is a credit to the team as she is very friendly and brilliant at her job.PositiveQuality, Professionalism, ValueServicesHair coloring
Honestly the best hair dressers in Portsmouth. Very professional and friendly. Got my hair exactly how I wanted it. It’s honestly the only place I go to now. Great prices too! Thanks so muchPositivePunctuality, Cleanliness, Quality, Professionalism, ValueServicesHairstyling, Hair extensions, Hair coloring, Service not listed
All the staff were so friendly and helpful. Jess worked miracles from helping to cut my Little Princess Trust hair donation to my complete restyle. Would definitely recommend Crew.
So a year ago on a rainy day I was due at another hairdressers, long story short I couldn't go there as their colourist was sick but I went to Crew Hairdressers describing what I had in mind and they said they'd be able to do it for sure. I've had my hair bleached before and I wanted a cool ash grey/brown colour on my hair on the ends as a balayage. I definitely said I did not want it to be warm as I've had a caramel brown before and wanted something different. I was told by Shannon a stylist that would be fine to do and there would be no difficulties. A balayage is when individual strands are coloured/bleached lighter to give a more natural look, an ombre is when the whole lower half is made lighter to look like a gradual lightening effect on the whole hair. I specifically said I wanted a balayage. Shannon put the bleach on my hair and then went downstairs for a whole half hour and I was left alone and I had to message her through social media to alert her that I thought she had put the bleach on my hair too long. My lower half of hair was all orange which was more of a colour block ombre and the transition between hair my natural hair and coloured hair was too artificial and done poorly. My expectations were not met my hair was orange rather than this ash cool brown colour I hoped for and I started to cry. Shannon who I believe to be colour blind, started to claim there was no warmth to my hair and it was indeed the colour I asked for. We proceeded to tone my hair twice but it made no change. I was given a discount of my bill due to my unhappiness with the end result but it was still a high amount of £100. I was offered to come in again to have it fixed by someone else and I was semi pleased with the results but again I was not listened to. I wanted all the mistakes Shannon made to be covered up with a darker permanent dye but my hair was only partially fixed with a demi- permanent dye but this kind of dye only lasts 12 shampoos so I ended up wasting a lot of money on changing my hair for the worse which I ended up fixing myself with normal box dye. Shannon used pictures of my hair on her Instagram and slated me saying I came in with unrealistic expectations and I "shouldn't expect to walk out Instagram famous" no one expects that but I do expect to walk out happy with my hair and not ashamed. On her Instagram post she also tagged my hair as #ombre though she knows full well I didn't ask for one. I also found out that Shannon was fired from her last job as hairdresser for "producing appalling haircuts" if you read one of the other reviews here. I will NEVER go back here. If you do decide to go here against my warnings make sure you don't get Shannon as I think she's the most dimwitted and untalented hairdresser you'll find and she'll ruin your hair if you let her.
First time visiting and wont be the last. Fantastic service from start to finish. I had my hair cut by Jess and shes lovely, Knows what shes doing and i cant wait to see her again.
Fantastic service as always at Crew.Charlotte kindly fitted me in today on the off chance and gave me a much needed beautiful haircut.Beautifully styled too.Thank you Feel much better for that.PositivePunctuality, Cleanliness, Quality, Professionalism, ValueServicesHairstyling
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