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Creams Cafe New Haw

  1. Addlestone
  2. Addlestone Ice Cream Shop

Reviews, get directions and contact details for Creams Cafe New Haw

Creams Cafe New Haw
Address: 309 Woodham Ln, Addlestone KT15 3PB, UK
Phone: 01932 989717
State: Surrey
City: Addlestone
Zip Code: KT15 3PB

opening times

Monday: 12:00 – 8:45 PM
Tuesday: 12:00 – 8:45 PM
Wednesday: 12:00 – 8:45 PM
Thursday: 12:00 – 8:45 PM
Friday: 12:00 – 8:45 PM
Saturday: 12:00 – 8:45 PM
Sunday: 12:00 – 8:45 PM

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Reviews
I would have to agree with other reviews who have experienced awful service. Sunday 29th April at around 4pm. No greeting or welcome when we entered. 1st time at Creams so we waited at the ice cream counter. No-one came over even though both servers had looked over a few times. It was quiet with 2 tables already served and no-one waiting. Went to till and was served by someone who made you feel as if they were doing a favour. We ordered 2 scoops of ice cream each, we went and sat down. We waited for ages and eventually went back to the till to see if we were supposed to have waited for our order there. She looked like she had forgotten and said she would bring it over to us. It then took another 5 minutes. She was clearly distracted and went over to the other person working there, standing very close to him saying things quietly, like she was complaining. She then, with the help of the other server, got around to bringing our ice creams. No apology for the wait from her, but an apology in passing from the other server. Disappointed as it did put a dampener on a mummy daughter activity that we were looking forward to. The ice cream was good though.
First time at the newhaw creams and I have to say it was a great experience.nThere was a couple of people before me and my family but we definitely needed the time to choose what we wanted. The young man that was working was lovely and had so much patience waiting for my son to decide what he wanted. He was very friendly and very attentive. We couldn't finish ans he kindly offered us take away boxes so it didn't go to waste.nThe deserts were lovely, we were all happy and can't wait for our next visit
I try to give this place a chance but every time I come it's a big disappointment.... Terrible service, they leave the tap on for hours they don't make a point of serving anyone and when they answer they treat people as if they were asking for favour.... Horrible place, not to mention the dirt
Don’t know what these reviews are going on about! I had a wonder time here. Staff are kind and quick with their service, food was amazing. The plump and the blonde hairy girl were my favourite! Would definitely recommend!
Staff are rude!!!! Serving half an order swing the rest is going to be held up without giving and explanation. That meant that cookie dough was then cold. The only way to Lee it warm was by putting it next to waffle machine.nIf they don’t have an ingredient why not just be upfront about it, rather than rude?nnManagement is needed in this shop along with training. Staff obviously think they are above the PAYING customers.nnThe staff then telling me that they don’t want to work here, isn’t my problem. The problem is school/ college people just don’t want to work.nnThen to finally receive the order for it to be wrong.nnNote to staff. Don’t roll your eyes at customers.nnAlso the restaurant and preparation area are filthy.
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Creams Cafe New Haw map

Directions to Creams Cafe New Haw with public transportation

The Black Prince 100 meters
455
456
592
856
Selsdon Road 240 meters
456
Farleigh Road 290 meters
455
592
856
Kings Road 300 meters
592
Queen Mary's Drive 350 meters
592

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