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Cranch's Original Sweetshop

  1. Salcombe

Reviews, get directions and contact details for Cranch's Original Sweetshop

Cranch's Original Sweetshop
Address: 78 Fore St, Salcombe TQ8 8BY, UK
Phone: 01548 843493
State: Devon
City: Salcombe
Zip Code: TQ8 8BY

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
As a regular customer at both Cranch's sweetshop and pantry I have never experienced what Ms L Conroy is describing, I have always found the customer service there to be both fun, friendly and absolutely second to none! Peter is always happy to help in any way possible and has gone above and beyond for both myself and my little boy on many occasions. If you are unable to follow simple instuctions or you are rude enough to simply go ahead doing whatever you feel like without first asking politely if you may use shop equipment or how to use shop equipment if you are unsure, then expect to be pulled up about it! I think given what Pete and his staff have to put up with from tourists during this busy time, you were lucky not to get more of a ticking off!! Your manners were clearly poor so perhaps look to yourself and ask why out of so many shining reviews from other customers, you are the only one to have such a poor opinion of a diamond of a shopkeeper.
10 years ago (16-07-2015)
By far the best sweetshop around, it's an institution!. There isn't a kid for 50 miles who doesn't do star jumps at the sight of a pink and white striped bag! Also contrary to the review below I have always found their staff to be lovably eccentric and really lovely and I have been a patron for 27 years. :)
10 years ago (14-07-2015)
Probably the best sweet shop in the UK
8 years ago (10-09-2017)
I've been to Cranch's on numerous occasions and cannot fault it for service and satisfaction. A huge variety of sweets and delightful treats for all ages. It's difficult to visit Salcombe and not pop in to Cranch's whilst there!! I've always found the customer service to be friendly and excellent and I've never seen anybody leave there unhappy (except those who wanted more!). Quite how someone can go in there and not understand how you select sweets and get them weighed out by a staff member is beyond me. Its clearly mentioned in the shop and if you don't know or are in the slightest bit unsure what to do, you do what any normal person would do, ASK!! What's the worst that could happen? Perhaps the fire breathing dragon manager who owns and runs the highly popular sweetshop will shout at you and scare you away.... Doubt it, it wouldn't be popular then!!
10 years ago (14-07-2015)
Best Sweetshop ever! The slightly "grumpy" manager is a proper character who's very knowledgable as well as hilarious, a real experience you can only get in small independent shops. Oh and the fudge...the best in the county if not the whole U.K ;)
10 years ago (14-07-2015)
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