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Crail Medical Practice

  1. Glasgow
  2. Crail Health

Reviews, get directions and contact details for Crail Medical Practice

Address: 245 Tollcross Rd, Glasgow G31 4UW, UK
Phone: 0141 554 3199
State: Glasgow City
City: Glasgow
Zip Code: G31 4UW

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
The staff are fantastic here, very helpful, extremely professional and always friendly. I have experienced all the doctors here and was saddened when Dr Bachu retired. Unfortunately though I have to agree that I now avoid Dr Douglas. I find her dismissive and always hurried. She misdiagnosed my son twice, following the second time Dr Aitken was thankfully available and sent my son for an emergency scan. Had Dr Douglas listened and taken note of the symptoms my son would have been spared a lot of pain and a 3 week absence from school. Unfortunately I too am going to change surgery.
9 years ago (27-07-2017)
Moved to dennistoun area, had to change doctor practice to this one. Horrible & unprofessional, a doctor to STEER CLEAR FROM is Dr Douglas. Misdiagnosed me twice, told me I had eczema when it was Exfoliative keratolysis. Refused to listen to all my symptoms, second time diagnosed me in a rushed "brushing off" manner before I could finish. Never listens to understand, listens to get me out of the way. Treated by her like a problem rather than a human being. Condescending, patronising tone of voice. Dr Aitken is not bad at all, but I am baffled at how Dr Douglas is allowed to sit on a chair and tell people what is supposedly wrong with them. It is a shame, because the reception staff are lovely, cheerful and helpful. But Dr Douglas brings down the reputation of the practice heavily. Avoid avoid avoid avoid avoid!!!!
9 years ago (29-03-2017)
agreed all the doctors and staff are great,, except dr douglas, she has the worst attitude very unaproachable and reluctant to help often had to resort to nhs24 because of her not diagnosing kids properly!i dr aitken is a great easy to talk to dr, dr bachu was a great doctor and now retired, if dr douglas is the only one available i will just avoid it and go another time, shame because most people think the same it must have been very heavy workload on the other drs because lots of people are avoiding dr douglas!
10 years ago (04-01-2017)
i have changed Dr now but young receptionist on in the afternoon was lovely always really cheerful and helping you was not an issue. Dr aitken is a lovely doctor always makes time to listen and is never running late Dr bhachu is ok and Dr Douglas doesn't have a clue! I would give this practice a 5/10
11 years ago (29-10-2015)
best surgery ive been to,not too long waiting times and friendly staff,Dr Aitken and Dr Bhachu are great although Dr Douglas seems to just go through the motions
11 years ago (08-04-2016)
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