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CR Smith - Double Glazed Windows & Conservatories

  1. Cowdenbeath

Reviews, get directions and contact details for CR Smith - Double Glazed Windows & Conservatories

CR Smith - Double Glazed Windows & Conservatories
Address: Unit 2 Gateside Industrial Estate, Old Perth Rd, Cowdenbeath KY4 9BB, UK
State: Fife
City: Cowdenbeath
Zip Code: KY4 9BB

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Review is for employment only. Worse company I ever worked for in my entire working career all be it many many years ago.
Brilliant. Fast service, keen price. Took a broken unit over to the factory, had it measured and a price for the replacement glass within 20 minutes, picked up the new unit the next day. Fantastic quality too.
This company has appalling customer service. There was a mix up with dates that the company took no responsibility for even after I said on several calls that I wanted to make a complaint. The work was finally completed a month after the window was vroken. The day after the work got done I tried to speak to someone and got bounced around for 15 min till my break was up. I spent my lunch the next day to be transferred 4 times to make a complaint where I was all but acused of money grabbing and then told I would hear back the next week after they had spoken to the woman who booked. I got a collection call before the complaint was addressed and when it finally was I subtlety told it was my error even though the date and day of the week did not match. I was at one point asked for no reason if I wanted to speak to a man. In tears I finally paid the bill but I will not be recommending this company or using them again.nnFurther call recieved to say that the person I made the payment to did not in fact take the payment but wrote down my details and gave them to someone else. Who binned tham and needs the details again!
Great experience, great service friendly staff, good price l
Superb value for money
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CR Smith - Double Glazed Windows & Conservatories map

Directions to CR Smith - Double Glazed Windows & Conservatories with public transportation

Gateside Industrial Estate 110 meters
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George Street 190 meters
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Old Perth Road 250 meters
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Cowdenbeath Keir Street 350 meters
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Cowdenbeath Smith Avenue 390 meters
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