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Costa Coffee

  1. Burnley
  2. Burnley Cafe

Reviews, get directions and contact details for Costa Coffee

Costa Coffee
Address: Finsley Gate, Burnley BB11 2HE, UK
Phone: 01282 431388
State: Lancashire
City: Burnley
Zip Code: BB11 2HE

opening times

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:30 AM – 3:30 PM

Update Info

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Reviews
I had ordered a matcha with strawberry syrup and coconut milk. My son wanted his own matcha, so I had ordered another one for him but yet again he did not mention he wanted a plain one, so I had told the worker to make a plan one for him. She was so lovely and had done as I told her again and again. So loving and understanding!! Not sure what her name was but she definitely needs a pay raise and promotion!! Thank you understanding my son!! Definitely will be going often and visiting!!
I am writing to express my profound dissatisfaction with the service I received. The incorrect items were delivered, and while I promptly returned them, I was informed that a reimbursement or the correct order could not be provided due to potential financial losses for the establishment. This explanation, coupled with the apparent lack of empathy, particularly given my current pregnancy and work-from-home circumstances, is deeply concerning. It is understandable why the stores may be experiencing closures.
First of all, I am not a proper coffee lover and I not sure about the prices elsewhere, but this place cheaper than I have been. £2.40 for a medium coffee is ok I think. Also it’s pretty spacious with toilets next door and of coffee inside Tesco express itself
The male with the tattoos behind the counter Kirk is very rude to vulnerable customers. He needs to realise that it's the customers who pay his wages and treat them with more respect.
Good place to sit and relax after shopping upstairs. Coffee is always the usual great Costa standard. Food, though, is limited - just basic snacks such as toast, Toasted tea cakes, heated up toasties, biscuits etc.nTables are well spaced out and there are some comfy seats and benches. Plenty of room to get a wheelchair round although the entrance can be tricky as it's next to the lift and the corridor to it is narrow.nThe service area has protective screens. However, although the tables are cleaned after each customer I did notice that any bits were just swept onto the floor. See attached photo.
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