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Costa Coffee

  1. Amesbury
  2. Amesbury Coffee & Tea Shops

Reviews, get directions and contact details for Costa Coffee

Costa Coffee
"Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches."
Address: Solstice Park , Amesbury SP4 7SQ, WIL, GB
Phone: 01980 625904
State: WIL
City: Amesbury
Zip Code: SP4 7SQ

opening times

Monday: 06:00-22:00
Tuesday: 06:00-22:00
Wednesday: 06:00-22:00
Thursday: 06:00-22:00
Friday: 06:00-22:00
Saturday: 06:30-22:00
Sunday: 07:00-21:00

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Reviews
Opening hours on the door clearly show 9pm close time. Staff inside still serving drive thru customers but the doors were locked at 8.30pm. When we enquired via the drive thru intercom we were told rather abruptly that the shop had closed at 8pm and the hours on the pedestrian entrance were for the drive thru only. We came away empty handed and went to another establishment. Costa needs to update its published hours if these are incorrect or retrain its staff if that is where the problem lies. **update on Sunday evening- cafe has again locked its doors at 6pm, an hour before the published closing time both on Google and as advertised beside the doors Costa please sort this out, you are losing business to next door businesses and it there is nothing more frustrating than having staff staring at customers through locked doors!
Really efficient service when we visited on 27 December. Three members of staff working well together. After an hour in a traffic jam a really good respite
Worst Costa I’ve Known, never open when they say they should be, freezing pipes is a constant excuse, always get drinks wrong, never put sugar in when you ask for it, in all honesty, I’d just close and let a professional company take the premises…. There closed more than there open….
I'm not a coffee addict but we had an enjoyable latte and tasty cake. The lady server was very friendly and the atmosphere was very welcoming. Just what was required having been disappointed by the local Greggs which didn't measure up.
Very friendly and engaging staff our barrista Lorna was very knowledgeable about the different drinks as we couldn't make up our mind what we wanted to order 10/10 will definitely be back.
I visited Costa Coffee in Amesbury at 12.45am on 11th September 22 and I witnessed a young girl working for you, was ridiculed by three members of staff. She could have only been 16 years old. She was crying and having breathing problems because they made her cry, she was having a panic attack. A few customers tried to calm her down, whilst these three members of staff were taking the micky out of her in front of the customers. I will not be visiting your store again, as I am absolutely disgusted by the way a 16 year old girl working for you has been treated in that manner. I will be writing to your head office as well about this matter and if the girl concerned has any sense, do not work for this company. Many thanks Naomi
Really good experience at this Costa. Freindly helpful staff helps to promote a great atmosphere. Will definitely call in again Kid-friendliness: Just really great people
Service was so so. Friendly but slow. Toilets were broken and it felt more than a little unloved. Good for a caffeine shot before seeing the stones
Very friendly. Great coffee. Tasty cakes.Food: 5/5
i have been to a few costa shops and i must say this is the best one ive been to. and i dont really leave review for coffee shops but i think this team deserves to to be recognised. i've been to this particular costa twice in the last week due to a road trip i have. its was busy on my first visit and i must i was really impressed with the efficiency with the store, everyone knew what they were doing. for example till staff and the barista, there was clear communication between the 2 of them so the barista knew exactly what was missing and what was coming up next. if you can keep your toilets clean, you know the rest of your shop will be on point. during my visit, i witness a team member cleaning the toilets and evidently, this was reflected in the shop floor cleanliness. during my second visit, it was a lot quieter so i didn't witness the efficiency as such but the cleanliness of the store was consistent! the quality of drink is down do the costa menu. it would be good to revisit the sizes of the coffee recipes, sometimes i feel like im drinking a large cup of warm milk when i order a small latte. in my opinion i dont think i coffee should be like this.
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