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Costa Coffee

  1. Penzance

Reviews, get directions and contact details for Costa Coffee

Costa Coffee
"Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches."
Address: Wharfside Shopping Centre, Market Jew St, Penzance TR18 2GB, UK
Phone: 01736 361820
State: Cornwall
City: Penzance
Zip Code: TR18 2GB

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
The staff were amazing, even the young man who was tidying up, he is really wasted in his current position. He has communication skills sadly lacking with most places these days. Very pleasant, well presented and makes your clientèlevery welcome. Full compliments to all staff, perhaps they could train the staff at Sedgemore Services.
Consistently good as a 'go to' on a Saturday morning after an early shop at Sainsbury. But outside this time, what's going on? Presumably for economy sake they use the drive thru coffee machine and don't use the main shop machine. Visit #1 coffee was far from hot and drowned in cream. At £3 a pop this is just not good enough! Visit #2, same scenario but this time kept a close eye on the coffee maker. Economy is one thing, but at the expense of the customer? I don't think so!
Popped in here to pass some time, I was ignored and locals were served ahead of me. When I was served I was grunted at. I'd not recommend here if you're a tourist. I'll take my custom elsewhere.Food: 5/5
Possibly the worst coffee I've ever had, the instant machines in petrol stations do a better job. We ordered a cappuccino and a latte and got something more similar to an americano made with dish water. I would have gone back to complain but we had already driven away before realising how poor it was.
We visited the Drive Thru of this Costa and ordered a hot chocolate and decaf cappuccino. The whole process only took a few moments and was very straightforward and simple. The staff working here were very friendly and the drinks they made were the usual Costa standard and lovely and hot. There is a small car park here which is shared with the other shops. It was difficult to find a space when we visited part of the reason we chose to use the drive thru. There were a couple of disabled spaces near the entrance. Parking: There is a free car park here although it is shared with the other shops so can get quite busy at times.
Clearing tables and chairs away whilst we were trying to talk above the clatter. This was 90 minutes before closing. I’ll go to spoons next timeFood: 3/5
Clean, friendly, well made coffee, delicious cake. Can't go wrong really. Food: 5/5
The coffee was great, but the guy serving lied twice to me, not on. I scanned my app, then was told to covid scan, phone wouldn't, didn't tell me to www. It, just went back behind the counter as I faffed. Got it sorted, asked if my points app was still OK,. Yes. I knew he wasn't being truthful. He threw. My receipt in the bin, I asked if he could still see how many points I had and had the points fir this been added, he went and printed receipt, threw it in the bin and said the app would tell me. Looked at app, no points, not sure how long it takes to register so asked fir a receipt, he printed another, with "you would have earned 25 points" clearly on it, which I pointed out and asked him to add them. With a harrumph a belligerent teenager would have been proud of . He should have just said right away, scan your app again. All of that was unnecessary,. He I'd probably the rudest member of staff at that Costa. Why you still employ him is beyond me, unless it's just me.
A little slow instore and messy tables but very friendly and helpful staffFood: 4/5
Great coffee, made by Ella, and very friendly Love the vegan rocky road
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