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Reviews, get directions and contact details for Connoisseur Travel Services Ltd

"An experienced 'independent' Travel Agency & Tour OperatorOur aim is to provide travel opportunities for our clients, which suit their needs at a competitive cost while offering a friendly service with attention to detail.We specialise in Ocean, River, Coastal and Expedition Cruising as well as worldwide tailormade holidays. We also offer escorted & independent tours, flights, safari, city breaks & package holidays.OPENING HOURS UPDATE:Please Note on Saturday 9am-12pm our office is closed but our phone lines will be open."
Address: 38 Silverknowes Rd, Edinburgh EH4 5LF, UK
Phone: 0131 625 6330
State: Edinburgh
City: Edinburgh
Zip Code: EH4 5LF

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


related searches: connoisseur river cruises, connoisseurs travel, travel companies edinburgh, edinburgh travel agents and tour operators, travel agents, travel agent scotland
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Reviews
We have used Connoisseur a few times over the last 2 yrs and the service has always been excellent. All the staff are very helpful and friendly particularly Magalie who came up with great suggestions to alleviate our travel problems getting to Southampton for a long cruise. We will certainly be using them again and have no hesitation in recommending them to friends
Have used Connoisseur a few times now, Recently returned from a Fred Olsen cruise from Rosyth. Connoisseur arranged for us to be picked up from Edinburgh Bus station and taken to Rosyth. On return journey we were picked up by taxi at Rosyth and taken back to the bus station in Edinburgh. Everything went very smoothly. Have now booked another cruise for next year travelling with Ambassador Cruise Line. Booked this one again through Magalie at Connoisseur. Magalie is very helpful and attentive to our needs so I would always ask for her when I phone but on saying that all the other staff I have spoken to have been equally helpful and friendly. I will always use Connoisseur now when booking cruises and would recommend them to my friends and family.
We have been using Connoisseur Travel to book our cruises and long weekend trips since 2016, and have nothing but praise for Diane and her team. They are both professional and friendly and always are looking out for good deals, as well as our best interests. This was particularly noticeable during the recent pandemic when holidays were being cancelled and rebooked all over the place. Connoisseur Travel made sure everything was right, so thank you. Again, nothing but praise for the team, who make our holidays stress free and more enjoyable!
I have recently booked a Fred Olsen cruise with Connoisseur and was impressed with how helpful everyone was. Diane and Magalie in particular gave advice and answered my queries, I have no hesitation in recommending them to friends . Good friendly service never goes out of fashion!
Have always had a great service with Connoisseur Travel and they did a great job of getting us a lovely 2-for-1 cruise over the summer. This time we unfortunately had to cancel the cruise due having to go into hospital unexpectedly and claim off our insurance. The lady from Connoisseur could not have been more helpful, ensuring that money for the extras dining and trips was reimbursed and sending me the necessary documentation for our insurance claim. She sounded just as disappointed as we were not to be going! We'll be back!
We booked a Baltic Cruise through Connoisseur Travel this summer and took advantage of their door-to-door travel offer, paying the difference as we live more than 30 miles from Rosyth. On our return we were waiting a long time on the jetty for our taxi to appear. Anxiously we approached the Connoisseur Rep who was dealing with a coach party. He was unable to get any information over the phone, but assured us that if our transport did not arrive, he would drive us home the 60 miles to Kirriemuir in his own car! The cruise was absolutely marvellous. That assurance was the icing on the cake. Bravo Connoisseur Travel.
Connoisseur has always been our "go to" company and while it has expanded, it still gives us the personal care and attention associated with a family run travel agency. We rely on Connoisseur to take the stress out of booking and they certainly deliver. How many companies would offer to take over the setting up of our on-line boarding passes when I got into trouble? Ellis at Connoisseur did....now that's what I call service above and beyond! Acting as they do on our behalf in dealing with travel companies, they are excellent in keeping us informed, sorting out issues and giving us the reassurance that all will be well. I am sure that their "presence" influenced us in receiving speedy compensation for flight delays this summer. We cannot contemplate a travel holiday without the backing of Connoisseur.
My main contact is Diane and she is superb! When Diane is unavailable I find that the other members of staff are equally good, attentive and caring. I put this down to Connoisseur being a small independent organisation - thereby providing the personal touch. I've been using Connoisseur for in excess of 20 years and have never had any problems. I'd certainly recommend this company for all and any of your travel needs - be they cruises, pacakages or even flight only.
Recently returned from another cruise Fred Olson - Culture of Spain & Portugal arranged by Connoisseur with their usual efficiency and helpfulness. Been dealing with Connoisseur every year since 2011 and its been a pleasure - like dealing with old friends - and believe they have always got the best deal for us.
Very helpful, knowledgeable team and personal service. Staff go out of their way to find the best holiday for you. If you book a cruise departing from Rosyth, Connoisseur will collect you from a home up to 30 miles from Rosyth or from Waverley Station, Edinburgh and take you straight to the port. This makes for such a relaxing start to the holiday! I always recommend Connoisseur to anyone cruising from Rosyth so they can experience this excellent service.
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