Clas Ohlson

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Address: 10-13 Market Place, Kingston upon Thames KT1 1JZ, UK

Phone: 020 8247 9300

Website

State: Greater London

City: Kingston upon Thames

Zip Code: KT1 1JZ

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews

Big shop with loads of diy/cleaning/homeware/electrical items and garden bits. I always find what I need and the prices are good too.

 7 years ago (14-04-2018)

Nice sizable shop with all the usual home, diy, and much more things on display.

 7 years ago (10-04-2018)

I like this shop. It's Scandinavian simplicity. You can spend your time here and decide what you you need and want to buy. There are a lot of things in this shop which can trigger your creativity mind!!

 7 years ago (11-03-2018)

This is a factual review of my experience, take from it what you want. I ordered some goods which arrived as promised, unfortunately they didn't suit my needs. I wanted to send them back. I tried the online chat feature through the web site, I was 2nd in the queue. Two and a half hours later I was front of the queue. One hour later still no answer. So I rang the customer service desk, they said they would send me details on how ro return the item for a refund. Guess what, that didn't turn up. Following day I emailed them, three days later on the Monday I got a reply, to be far this was a weekend delay for the email. They apologised and sent me a Royal Mail 24hr return label. I posted the item that very day. Friday I emailed for  an update and got a reasonably quick response saying they'd looked into it and the Parcel hadn't arrived, did I have prove of purchase. well yes I did, but I used the number from above the QR code on the label they sent me an tracked that on the Royal Mail website which confirmed delivery. I called the customer service team to discuss as this whole affair in my opinion has been a debarcal. The team leader just did not see that there were any issues with what service or lack of they where providing. Even though they don't even know how to track parcels or follow up on info. The Team Leader would talk over the top of me and I had to ask her to stop which she did. She became very condescending in the end and hung up as she didn't want to accept that this wasn't a good experience for me.
I for one will not be using them again based on the Customer Service experience.

 7 years ago (16-03-2018)

busy all the time, but  good place to save money. products are good quality and good  brand are available

 7 years ago (09-03-2018)

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Reviews, get directions and contact details for Clas Ohlson

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