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Reviews, get directions and contact details for Clarks Shoes

Address: 108 High Street , Gosport PO12 1DU, HAM, GB
Phone: 023 9258 1432
State: HAM
City: Gosport
Zip Code: PO12 1DU

opening times

Monday: 09:30-17:30
Tuesday: 09:30-17:30
Wednesday: 09:30-17:30
Thursday: 09:30-17:30
Friday: 09:30-17:30
Saturday: 09:00-17:30


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Reviews
I ordered a pair of boots to this store from the Clarks website on February 12th. The delivery time was quoted as 4 days to get from their warehouse to the store, OK that's practically a year in 2020 but I am patient and so I wait. It is now a week past the ETA, I would have had 10 to 12 pairs of boots if I had ordered through Amazon at this point. Thinking that perhaps the email got lost along the way I visited the store. The staff did their best to help but clearly their system couldn't tell them where the package was or if it would ever be delivered. It could be that the staff were great actors and what I believed to be a computer was a cardboard box well-decorated to fool me into thinking they were looking for on a computerised system for my boots. I have received 0 updates at this point in time and the tracking number that Clarks provides does nothing, it is simply broken and so it seems to be a fake feature. To make matters worse the Clarks website states that their customer services will get back to complaints within 7 days so why even bother raising a complaint? I'll probably have retired and died before they get to it. Clarks is stuck in the 1800s in terms of its online customer service, website and delivery times. I wonder if they have watched too many get-rich-quick videos on youtube and are now drop-shipping from China? Their website has fake lead times and fake tracking numbers I'm honestly not angry Clarks, I am just very disappointed in you.
Great customer service. The staff was helpful, patient saw to our needs. Good prices and a wide variety. The overall experience was pleasant. Will shop again and highly recommend to friends and family. Keep up the good work.. to tge staff, kudos
Lovely staff and nice little selection. Were more than happy to check stock and order in if required. Ellie had a brilliant rapport with the kids too.
Decent enough store but as it is small the range they stock is limited. Also a couple of the staff, not all, don't really appreciate the wiggling of little feet and legs when measuring feet
One of the longest running clarks stores i know of, friendly staff and localised promotion prices.
Very good with grandchild helping with shoe sizeing and choseing shoes
Great quality shoes but a little expensive
Quality shoes at great prices
Sales good value money
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