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Clarks

  1. Greenhithe

Reviews, get directions and contact details for Clarks

Clarks
Address: Unit 30 Upper Rose Gallery, Dartford, Greenhithe DA9 9ST, UK
Phone: 01322 623830
State: Kent
City: Greenhithe
Zip Code: DA9 9ST

opening times

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:30 AM – 5:00 PM

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Reviews
We went to get a pair of school shoes for our son in the evening. Nicola was very helpful and measured my son's feet very carefully. She explained and made sure the new pair of shoes fits correctly. She also made us aware of the current offers. All in all it was a great experience. :
We went into this shop and they was not busy , we was seen and then the shop assistant just left us in our own went and served someone else , I asked him we needed another size and he never got it , never measured my granddaughter to see if they fitted . We asked for the size but he never checked , we had to ask another member of staff to help . Awful service , never have any sizes in the shop not sure why they have children’s shoes when you can only buy online , John Lewis is as bad terrible
Poor customer service, you will also be only serviced if you have taken your token ticket. If you are new customer who is not aware of this kind of customer care, then you will waste your time at Clark and other possible shopping options. If after you are served being waited an hour with the token and the don't have the size, just imagine the frustration. Poor customer care.
We bought school shoes for our 4 year old son online to find that they were too tight for his feet. We went to Clark’s in bluewater to get his feet measured, without an appointment. Despite it being a busy Saturday morning, we were seen immediately by Jessica, who was very patient and friendly putting our son at ease and helping us find the correct sized shoe. After trying a few, we found some which he was happy with and we were able to return the ones we bought online. It was a very positive experience and really highlighted the value of in-person shopping vs ordering online for these sort of purchases as it means our son can start school in a few weeks with comfortable shoes!
Thanks to Daisy for excellent customer service when I had a problem with my son’s school shoes
We went to Bluewater Clarks store today, Kayleigh A was very friendly, gave great advice and helped us choose the most suitable shoes for my son. We are very happy with the good customer service and will return in the future! Thanks a lot Kayleigh A!
Always great service getting my now 3 year old feel measured. I left a bag there with some shopping called up 2 hours later after totally forgetting and the great staff had it saved for me to collect. Excellent. Thank you.
My daughter needed some new trainers and as she has wide feet I usually take her to Clarks for a fitting. We were served by a young man who was polite and professional without being overly chatty. The man measured as H width then informed me there are only 4 styles in the entire shop to choose from. We ended up going up half a size and down to G width. Have to say after looking online, there are barely any H width shoes to choose from there, too.
Staff happy to measure children's feet and find sale shoes in the relevant sizes. Big enough store that didn't feel crowded. Satisfactory range but could have more, given it's location.
Clarks really came through for me today- returned a pair of school shoes which were purchased in February this year unworn, hadn't even come out of the box and had receipt still and they happily allowed an exchange and partial refund for the difference. I was seriously impressed by this, and also the service I received from Andy, who went hunting for size 8s for my son.... and actually managed to find a pair my son liked! Thumbs up all round. Top customer service.
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