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Reviews, get directions and contact details for City Locks

"City Locks are reputable local locksmiths in Norwich, offering a full locksmith service to the residents of Norfolk and North Suffolk."
Address: 21 Roundtree Cl, Norwich NR7 8SX, UK
Phone: 01603 409181
State: Norfolk
City: Norwich
Zip Code: NR7 8SX

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Had to use City Locks to replace three locks. Called at 19:11 and the job was complete an hour later. Very quick and professional service, would definitely recommend! For reference I paid £222 for three locks to be replaced - cheaper than quoted elsewhere
Attended Tuesday teatime to gain access to my father's property. Locksmith only had to use a screwdriver to turn lock and gain access. Deceased relative found inside. 3 days later £150 bill arrives. Upsetting, disappointing and truly disgusting service at such a heartbreaking time.
So refreshing to find such an honourable business. They could have just taken my money and done the job but instead they told me how to do it myself as its so straight forward and took the time to talk me through it. Such friendly staff with real integrity. Thank you
I need to express a debt of gratitude to City Locks Norwich Ltd. Last Sunday, on a wet and dark evening, our next door neighbour - who had an important hospital appointment early Monday morning - discovered that she had lost her keys and could not gain access to the house. As we phoned through the locksmiths we discovered, perhaps not unsurprisingly, that the promise of a 24 hour service was untrue, but one of the companies then recommended City Locks and it was another story. They turned up promptly even though we are out in the sticks and charged us their very reasonable rates even though the job was not an easy one, it was going on midnight and the lighting was completely inadequate. Not only was our next door neighbour's house access restored but she had a new lock with three keys installed at the same time. A desperate situation was averted by City Locks professionalism and kindness.
Quite honestly the most impressive service you could expect to receive. Called City Locks at 4am this morning as a tenants room lock had broken and wasn’t allowing access nightmare Phone was answered straight away and details taken. Received a call at 5am telling me that entry had been gained and all was sorted. Incredible service! Thank you!
Key snapped off in lock - called out late Sunday afternoon and were at my door within 30 mins. Door opened and key stump extracted in 32! Excellent service and a reasonable price too. Thanks very much!
Prompt and efficient service,friendly and courteous,both over the phone and personal contact,job well done and at a fair price,would highly recommend both City Locks and Norwich Glass Company.
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