City Car Wash

Reviews, get directions and contact details for City Car Wash

Address: 91 London Rd, Stoke-on-Trent, Newcastle ST4 7QE, UK

State: Stoke-on-Trent

City: Newcastle

Zip Code: ST4 7QE

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 8:30 AM – 6:00 PM

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Reviews

So far, my experience with washing here was good. The pre-soak soap is amazing. It eats up all the dirt, even brake dust! The wax is a LOT. A lot better than most other car washes...  I found someone that works there, and they graciously reimbursed me for the lost money spent on the defective bay.  Original rant: But yesterday, went into a bay, assuming it worked because there was no "out of order" barrier. I put $3 in and it just took my money. I looked up and the bay wasn't even on.  I called the number multiple times, but no one ever picks up. It doesn't matter how good your soap is if you cannot have proper customer service.  Just be careful which bay is "on". I'm always going to check now.

Nice enough. Not sure what's there to complain about. Who's gonna spend all the money they make on a self serve car wash that people don't even take care of...

Owner has the funds to put up signs with all the rules, but has no funds to repair the "spot free' cycle on all the bays. They have been broken for a couple years. You want me to stop using a bucket and not wipe my vehicle inside the bay? Good luck with that! I will wash my vehicle the way I want to.

Terrible customer service. Vacuum took two times $2 and it didn't start. I've changed$20 bill for coins and the machine gave me $3 token less. Called the phone number left a message. The lady called dback a week later. I couldn't even remember the event for how long it went by before getting a follow up. Definitely lucky to be in a small town where people have no choice. Not recommended.Services:&nbsp;Vacuuming

Many issues: The car wash is conveniently located on King street, but the entrance is obscured and is too narrow. The soap spray setting has NO SOAP! Waste of money as others have mentioned. My trick was to use more pre wash and soap brush instead before the timer ran out. The interac debit card tap does not work.... Big pain already in the bay to find this out.

I use this carwash regularly and if you get change from their machine, don't expect that change to work in the carwash. Make sure the foam brush is actually hooked up at the top as on more than once I've gone to use it and the foam just sprays out the top, wasting my money I already put in. But the carwash itself is OK. It's clean. But it's frustrating when the timer is running down and your trying to put more change in and it spits it out on the floor. I've talked to a few people there and they say they're going to fix it, but I haven't seen it yet. If they fixed the not taking my money thing, I'd give them a better rating

Just came to wash my car. 2 minutes in and the water pressure completely stops. Call the number and no answer. Left a message and no call back. Now I’m out $11 and my car is covered in soap

Good place to keep your vehicle clean. The touchless wash works very well. Open 24 hours. Now has tap for interac/credit.

Nice car wash bays could be a bit wider to fit pick up trucks

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Reviews, get directions and contact details for City Car Wash

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