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Reviews, get directions and contact details for CIA Landlord Insurance

CIA Landlord Insurance
Address: Boughton Leigh House, Brownsover Road, Rugby, Rugby, Warwickshire CV21 1HL, UK
Phone: 01788 818670
State: Warwickshire
City: Rugby, Warwickshire
Zip Code: CV21 1HL

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Used to have 11 buy to let properties with CIA and now have none. On every renewal they were much more expensive than others and refused to honour their price match guarantee for the same/better cover. It is blatantly dishonest to offer a price match guarantee if you are not prepared to honour it.
Don’t waste your money on this policy. After a tenant failed to pay rent and destroyed my house I put in a claim. I had to jump through hoops to provide a detailed claim form and proof. It literally took months to compile. I sent everything they wanted and then I heard nothing. I chased and they said the case was closed as I hadn’t returned the terms and conditions. Completely untrue. I never received terms and conditions. Also the agent said he received all my paperwork. Once you make a claim they reply to say only 50% of claims are successful. Do yourself a favour and try a more reputable company. These are cowboys
I was 2 days late with payment because i was on holiday. Cancelled my policy that i had already made 2 of 4 payments on and then told me i had to take out a completely new policy at £1200.00. Bye bye!
The customer service has always been great and they always have the most competitive rates - I renew my insurance with them every year.
Good web site, but what i was quoted as included doesnt match the documents.
This company is useless. Made a claim, they did no respond. Said they didn’t have the claim. Took it again. Waited till after renewed the policy then they declined the claim. Do not go with this company
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