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China Express

  1. London
  2. London Takeaway & Fast Food

Reviews, get directions and contact details for China Express

Address: 157 Plaistow Road , London E15 3ET, XGL, GB
Phone: 020 8519 1419
State: XGL
City: London
Zip Code: E15 3ET

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Reviews
Ordered chicken and mushroom soup and I must say ....I have never been so disappointed in my life. Was expecting a big, wonderful smelling pot of hot soup but what I was handed was a small, maximum 400 gr container smelling like it was straight out of Chum Bucket. I guarantee you that everyone can make a better soup at home, even if you have no experience as a chef, even if you are a 3 year old you can cook a better chicken and mushroom soup. Let me tell you what is this soup made of: 50 gr of chicken breast probably from Lidl and probably expired, max. 2 chopped cup mushroom probably found them on the edge of the road or something and thats it. Oh and can't forget about the liquid in what all this long list of the ingredients were floating. ABSOLUTELY DISGUSTING!!! I will tell you what, I would rather take a big, fat breath of a full rubbish bin in a 40° summer than to ever smell that soup ever again. Absolute disgrace to the food industry. My biggest waste of £6. For £10 at Vongs Kitchen you get a enormous portion of Beef Ho Fun which is fantastic and probably triple portion that this ...can't even name this thing soup. With that being said, NEVER EVER I AM ORDERING AGAIN HERE AND SO SHOULD YOU, DON'T WASTE YOUR MONEY AND TIME.
The food has no taste and is a waste of money. The prices have gone up and the staff are not friendly, actually quite rude.
We ate here for the first time despite bad reviews we didn’t see them & although tasted nice my partner has been vomiting all night. I had a dodgy tummy after eating goo.
Food is never consistent. Sometimes ok. Never great. More often than not it’s horrible. Prices have also gone up and are a lot more expensive than other Chinese take aways in the area. Do your own research. What other Chinese take away charges £4.50 for EGG FRIED RICE? It’s just egg and rice. Absolutely extortionate. Their meals in a box are also ridiculously expensive and they are not even in large containers. Charged me £8.10 for sweet and sour pork and egg fried rice in a single SMALL container - not the normal large round containers you get from ALL other places. This is no more than £6.5 from ANY other Chinese take-away in the area. Complete joke will NEVER go back after today. People who Rate this food have no taste buds and/or just cannot cook. Can’t believe this place has been here so long - disgrace to oriental cuisine.
I have ordered from China Express several times, be it direct or from an Online Takeaway, and have always been pleased with the food. The staff are efficient and the food is good in portion, quality, and value. Reviews are based on opinion so I find it funny how some reviewers despite having only contributed very little disregard the opinion of others simply because they do not agree with them. Personally I think China Express is one of the best Chinese Takeaways in the area which is reflected by the amount of customers they have and the many years they have been in business. I would really recommend to try for yourself and make your own opinion.
My mum went into the shop and purchased a takeaway and the food was too hard to eat so she took it back into the restaurant to politely explain that we could not eat it and the reasons why. The chef came out and without introducing herself was smirking, telling my mum that that is what she asked for. My mum had to explain to them that she is a paying customer and that we could not eat it because the food is physically too tough to eat. Finally they offered to redo the food by which time my mum had lost so much faith in them by their smirking and general unprofessional way they dealt with her complaint that she just asked for a refund. The chef then walked into the kitchen and was shouting to the other chefs obviously complaining about my mother but they were not speaking in English so my Mum asked them not to speak about her behind her back and explained that her complaint was just. A male chef was by then in the kitchen screaming and stamping his utensils down on the cooker which my mum could see from the reception area and my mum became so scared and intimidated by the hostile and aggessive attitude that she had to leave. We will be contacting trading standards and just eat as well because this is alarming!!!!!!
Worst Chinese I’ve ever had! Wish I could give less than 1 star! The salt & chilli prawns were covered in a very thick batter, very oily full of fresh onions and a couple slices of chilli! The sauce in the sweet & sour spare ribs was very runny, too sweet and also full of fresh onions! No egg in the egg fried rice! Just nasty dishes never ordering from the again!
Extremely poor service!!! I had to take back some food as it caramelized sugar which hardened like superglue to the cutlery!! The owners were so rude and hostile, they eventually gave my money back for the item and dismissed me out of there shop telling customers to "go away". If this is how they want to treat customers with their foul customer service skills, they do not deserve any custom!!!! I told them that they CAN NOT SERVE THIS GLUE LIKE FOOD FOR CUSTOMERS TO CONSUME!! I have been unable to even remove the substance from the cutlery, Let alone what it would have done to our insides should we have decided to eat it!!!
Usually a 5star from me but today they gave me stale chips with my meal that tasted like they been fried twice and then microwaved they gave me new chips but they were just as bad! They refused to give me a refund or offer an alternative so im now out of pocket. The woman on the phone also told me that they hadnt changed the oil since the day before and that was obvious in the food that I ordered today. Poor qaulity and an even poorer service avoid!
The duck in plum sauce was absolutely disgusting that used to be my favourite dish from them. The duck had more fat on it then meet the sweet and sour sauce has a very acidic taste to it. My noodles were fine . Very disappointed
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