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Cheers Pizza

  1. Chatham
  2. Chatham Italian

Reviews, get directions and contact details for Cheers Pizza

Cheers Pizza
Address: 52 Luton Road , Chatham ME4 5AB, KEN, GB
Phone: 01634 844855
State: KEN
City: Chatham
Zip Code: ME4 5AB

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Reviews
Order was supposed to arrive by 22:25. Unfortunately it never did. Called the store, they said they’ll sort it out but nothing. Called half hour later and driver saying he left because I didn’t open and didn’t answer my phone. That’s a complete lie as this has never happened to me and I can always see who is coming in the neighbourhood through my living room window. They didn’t even apologise or try to fix things. At the end I asked what’s gonna happen with my order and they said we’re closing in 15 minutes. Eventually I had to drive down there to get my food. Worst experience with a takeout. Will never order from this place again and really make sure all the people I know will not either
The food is very nice but the customer service isn’t always the same unfortunately, they seriously need to up their customer interaction, the price is exceptionally good however... depending on who you speak to depends on weather you’re spoken to with respect or not
STAY AWAY DO NOT GIVE THIS PEOPLE YOUR MONEY, this was the worst pizza I have ever had in my life I ordered a margarita and received a pizza with what looked like two or three spoons of some nasty tomato sauce and a thin layer of burned cheese, and for laughs I found a thin slice of onion on the side of one piece, absolutely the worst attempt at making that kind of pizza I have ever had the unfortunate experience of tasting it was a dry disgusting pizza, also the leaflet advertised that you get a bottle of drink but all I received was a can a complete ripoff STAY AWAY PLEASE.
Always liked the pizza here, the price is outstanding but waiting nearly 2 hours for a meal is shocking. It is Friday evening, granted but hire mire drivers if you're that busy. Good food. Never late on week days or during the day but order in peak times and get your food 2 hours later. Will be using these guys again despite this. Not sure if 2 stars is fair or not but it is what it is
Its a madness how their delivery is that bad. Ordered at 19:14 call at 20:04 explaining my order to them - to be honest the person on the phone seemed quite nice and wanted to help somewhat but she was just telling me that the food was going out the door now - its a 5 minute drive keep in mind. About 40 mins later still nothing 20:42. Call them again have them explain to me whats taken so long - they tell me they cancelled the order because there was no reply at the door I have 3 people and 2 dogs in the house so obviously the delivery person made no attempt at knocking because even though she was telling me the delivery guy was knocking my dogs would have gone mental if that was the case. I then caught her out on her basic excuses and she then issued to give me a refund.
Ordered a pizza that was supposed to be for delivery, got forced to log in to pay, order was suddenly changed to collection. Tried to call resturant about it but they just immediately hung up on me, tried to go collect the pizza and the place was completely locked up. Took my money and are apparently refusing to respond to either Orderyoyo or PayPal's investigations for a refund.
I received a text marketing message from them even though I did not give them permission to use my data. The message did not have an opt out included which is against the GDPR law. When I tried to order a pizza, after much repetition of my order due to a severe language barrier, the order was finally accepted. A few minutes later, I rang them again to ensure that it was deep pan, and they told me that they no longer deliver to my area even though I received a marketing message from them and were not going to honour my order. The 'sausage' pizza topping is a bright orange disc of questionable substance and the vegetables taste past their best date unwashed perhaps! I would rate Cheers Pizza lower than 1* if it was possible. They should be closed down and investigated.
Half my order came. Called up the restaurant and was told that it wasn’t there problem. When I asked for a refund I was called a Div by the manager. Absolutely disgraceful place. Avoid at all cost.
I ordered a pizza from them on Uber Eats when my order came I felt conflicted, shocked, disgusted and very DISAPOINTED. The pizza was very very small not even a 5 inch pizza also the pizza was soaky and oily they messed up my order.
Avoid wouldn’t feed it too my dogs Order was late and missing items food that did arrive was stone cold call them and some silly sausage that works there suggests putting it in the oven..
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