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Chatwins

  1. Chester
  2. Chester Bakeries

Reviews, get directions and contact details for Chatwins

Chatwins
Address: 14 Mill Lane Upton, Chester CH2 1BS, CHW, GB
Phone: 01244 390710
State: CHW
City: Chester
Zip Code: CH2 1BS

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Reviews
One extremely rude woman who shouldn't serve people as she has no customer service skills, tutting and rolling her eyes as we ordered,served our food on dirty plates, got funny when we asked for clean plates, didn't clean the table before we ate, when I took our Copenhagen slices back and asked if we could choose something else as they had hardly any jam filling and they weren't the same as what they used to be, she was rude again, luckily another woman who actually has customer service skills intervened and kindly helped us, we selected another cake and there was no problems. Shame you employ people like that first lady, as it ruins people's experiences and gives your company a bad reputation. She shouldn't be customer facing at all, shocking and embarrassing
Having politely ordered a meal with twenty pound, we eventually received half the meal and were then asked to pay again at more than the board price advertised for the second part of our meal which arrived undercooked with a contemptuous attitude from the young girl serving in front of a busy queue. If you want to be publicly humiliated, overcharged and almost poisoned with the food, this is the place. ZERO STARS. Simply awful in every way.
Decent offings for most. However, its bit behind the times. No milk free options even for the coffee. On the plus side the carvery baps are lovely
Big deception. We ordered egg baps with extra turkey. after, they reported that they had no eggs, they suggested replacing them with chicken. in the end, they brought us baps without an additional portion of turkey, only with chicken. however, we paid more than we should have. bad experience.
Their food is amazing although they don't allow you to eat in after 40 minutes before closing time.
Excellent service pork and stuffing barm given plenty of crackle with it bought sausage rolls to take home very good
Food is very good and place very clean but wow staff need improvement
Ordered 3 times off just eat. We work in a business in chester and have about 10 mins for lunch all 3 times items have been missing and I've had to get refunds from just eat. I can understand things can be missed but the ticket has been ticked that all the items are in the bag. Such a shame as the food is lovely from chatwins but staff letting this one down with incompetency .
Looks clean from the outside but there it ends. I found the food Very expensive for what you got which was not a lot and the food quality was not that good. I left most of the carvery bap and most of the coffee of which I found to be very weak and left to eat somewhere else. Wrote if off as a bad do. Find somewhere else.
Decent bakery. Their savoury stuff is great pies, etc, but the desserts and cakes are strangely unpleasant.
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