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Reviews, get directions and contact details for Chapmans Electrical

Chapmans Electrical

About

Everything electrical and more from a family run business delivering value and excellent customer service to the Black Country & beyond for over 90 years.

Story

We pride ourselves on having the most committed, well trained and motivated workforce to provide the best possible service whether it be technical or sales.

We believe customers are the priority; we ensure that we listen to our clients to fully understand and then meet their individual needs. This, along with our high level of honesty and integrity, has helped keep our customers satisfied for over 87 years.

The range of products and services available from an independent family owned and run business is without equal.

“Our aim is to guarantee you personal service and satisfaction in your dealings with our company. We offer a purchase and price satisfaction promise across all our departments, both commercial and domestic.” – Robert Chapman, Present MD

Do take time to explore the site or call in at our showrooms to secure the deal you are looking for on all our range of goods and services. We look forward to discussing your requirements in detail and working with you to achieve the quality outcome you expect.

Address: 112-119 Reddal Hill Road , Cradley Heath B64 5JN, XWM, GB
Phone: 01384 566497
ku.oc.lacirtcelesnampahc@nimda
State: XWM
City: Cradley Heath
Zip Code: B64 5JN


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Reviews
Chapmans was recommended by the company fitting our new kitchen and my husband and I found Lisa very helpful from our first contact. She was able to source all the appliances that we needed and also made useful suggestions when we were unsure of what would be suitable or not. We were kept updated as the appliances came in store. Would definitely recommend them for their range of appliances, care and service.
I have brought a few things from Chapmans and each time they have been great - from call out to picking the right appliance to installation. I have just brought a new appliance and dealt with Lisa who was fantastic - going out of her way to come back to me via email on my questions with no heavy sales push as someone else in the reviews have mentioned. Excellent service.
Excellent company. Reliable, helpful and efficient. I was very impressed by the advice and help I got from Keith around the purchase of a new electric fire. He could not have been more helpful. The supply and fitting was first class
Excellent service, went in on Monday after dishwasher broke, was given good advice and price matched other outlets. It was fitted Friday by friendly and efficient fitters. Could not ask for better service.
Very competitive on price managed to find us matching fridge and freezer then delivered free. First class service with a smile highly recommended
We needed a new radio alarm. The one we had was far too complicated! The guy who served us explained the options and took the time to actually set up the item, so all we needed was to plug in at home. Great customer service, will recommend!
We have used Chapmans for many years and just had to order a new integrated washing machine from them. Never had heavy sales techniques, always very helpful and knowledgeable staff. Far better service and support here than by the larger retail outlets. Can highly recommend visiting them for your home appliances.
Arrived earlier than hoped, took out old fridge freezer, set up new one ,all packaging removed all within half an hour & on top of that,if you call them you speak to a human! Brilliant!
Tried online which was problematic to say the least so thought I would try local and was not disappointed Wanted a Washing machine which was not available however their sales staff provided alternatives that were perfectly acceptable and at a good price with free delivery Definitely will use them again
Chapman's fitted a solar power system for me and they were brilliant. Initially the team spent time to understand what system would work best for me, then the installation was like clockwork. The team were incredibly polite and tidy, arriving when they said they would. I had some post installation questions, which were more about my understanding and again the team could not have been more helpful.
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