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CeX

  1. Preston
  2. Preston Electronics
  3. Preston Mobile Phones
  4. Preston Video Game Stores

Reviews, get directions and contact details for CeX

CeX
"CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new."
Address: 9 Friargate , Preston PR1 2AU, LAN, GB
State: LAN
City: Preston
Zip Code: PR1 2AU

opening times

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-18:00
Sunday: 10:30-16:30

Update Info

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Reviews
In my life I do two mistakes and one of in 2006 I bought used Sony Ericsson phone and keep freezing but they never replaced me to good one. The same shop were in Barnsley West Yorkshire. And two weeks ago bought actel phone here in Preston. Phone dropped battery quickly and I took this this shop in Preston that the battery dropped from 99% to 96% within 3 minutes. They says phone should be on battery tester to see what is going wrong. Never buy used phone from this shops. They probably found the phone on floor and selling them faulty. Have warranty but warranty shit nothing. I don't recommend this place if you buy used phone or used ps4/5 just simple is that buy new pay more last more, headache and stress free
Satisfied with their services, which has improved substantially since the last review I made here about a year ago. Their grading system has become tighter, meaning that a low grade would only have a few scratches, which I'm happy about. I bought a C grade watch which only had few scratches on it, so I saved more money on it. Selling to cex has also improved. While I still don't understand why it would take hours to test a keyboard, their prices they offer are also mostly better. It's not a perfect shop, but their improvements are noticeable.
It's a really great shop one of my favourites to come in and buy games and consoles. But when it comes to repairs they could do nothing about my 3ds power button being impossible to press but they could fix every other ds/3ds/2ds model except mine I was so upset due to this but didn't show them as I didn't want to cone across rude
Useless staff and manager.I am writing to express my deep dissatisfaction and frustration regarding a recent purchase experience at your Preston branch 9 Friargate, Preston, Lancashire, PR1 2AU. My wife, who is five months pregnant and a student with urgent research deadlines, required a new laptop as her current one stopped working. Therefore, I decided to purchase a new laptop for her through your click and collect service, using Klarna for payment. Today I purchased a laptop. I was informed that the item would be ready for collection the following day. Consequently, both my wife and I went to collect the laptop on the next day.Upon arrival, we were given a different laptop. Suspecting that the item was not what we had originally ordered, we checked it in the store. It turned out that my suspicion was correct – the laptop handed to us was not the same as the one confirmed in the email. After bringing this to the attention of the staff, they acknowledged the mistake and took back the incorrect laptop. They provided me with a receipt, asked me to sign it, and requested that we return after 10 minutes. When we returned, the staff informed us that a refund was not possible because the purchase was made through Klarna. Initially, they mentioned that a voucher could be issued, but later retracted this, again citing the Klarna payment method. It is entirely unacceptable that we are being charged for an item that we did not receive due to the incompetence of your staff and the store manager's unwillingness to rectify the situation. The manager directed me to contact customer service. The manager and the staff is useless and irresponsible.
I had an extremely disappointing experience at this establishment. The staff were unhelpful and seemed disinterested in providing any form of assistance. I felt ignored and undervalued as a customer. When I tried to address my concerns with the manager, I was met with an equally dismissive attitude. Instead of resolving the issue, the manager was unprofessional and indifferent. It's clear that customer service is not a priority here. I do not recommend this place to anyone looking for a pleasant experience. Save your time and go somewhere else where your business will be appreciated.
Super chilled out yet competent staff perfect mix friendly and helpful as always, great deals and wide variety of products available.
Like all CeX, this place smells, but it's quite a big open store which isn't disorganised like most, nice friendly staff.
Good store. Decent prices for a wide variety of products. Lots of choice especially for the mobile phones, games and movies.
No nonsense staff. Consistently offer considerably more money for your items. The pawn shop opposite not naming any names, ,{cough! Cash generator, cough!, cough!} Have a sign up saying they'll beat CEX on console prices. But apparently that's just there for fun. Some staff here can be a little abrupt, but operationally, it's perfect. They pay what they say on the net.
useless staff, went to sell my tv and xbox and was only told after being made to wait over 2 hours that i couldn't sell it without my ID, when they told me before hand i wouldn't need ID i asked then said i could "leave it here" whilst i went ALL the way home to get my ID and come back, walked across to cash gen and had sold both of them and bought a new laptop in literally 10 minutes. Incompetence, i know 14 year olds that could do better
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