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Castleknock Hotel and Country Club

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Castleknock Hotel and Country Club
Address: Porterstown Road , Castleknock 15, D, IE
Phone: +353 1 640 6300
State: D
City: Castleknock
Zip Code: 15

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Reviews
This hotel is amazing they gave us a free upgrade to a suite. The room was spotless, the staff were so friendly they couldn't do enough for you.The food was lovely. One of the best hotels we have stayed at. We will definitely be back and telling all family and friends. Thank you for making my birthday so special. Rooms: Fabulous
Staff could have been a bit more friendly and welcoming. Walked into the pool and spa area to find a completely overcrowded pool, more of a kids play area to be honest. Wasn't very impressed with having to walk through the main lobby to enter/exit the spa and pool area, would have preffered to have a more private entrance. This hotel is branded as luxurious, and although the food and drink was nice, and the rooms were reasonably priced.. I found it difficult to find anything luxurious about my stay.
Had an afternoon tea here for my birthday and I cannot say enough good things about this place. Firstly the food was fantastic the hotel was beautiful I would give 5 stars alone for that. The staff was the best part of it all, the service and friendliness of everyone there was amazing. I merely noted to the waitress that I was celebrating my birthday with my sister there when they ask what the occasion was and to my surprise at the end they brought me a surprise dessert and had all the waiting staff sing me happy birthday. They completely made my day with how thoughtful and sweet they were. I’ll be taking my mom here for afternoon tea again really soon.
The receptionist upgraded us to an executive room for free. The amount of staff all over the hotel is brilliant, each and every single one of them are so happy and obliging. The hotel is absolutely immaculately, spotless clean. A shout out to Sergio behind reception and Andrei in the bar. Keep up the great work. Will be back hopefully in the near future.
It is a very good experience. This is my first time here. Looking forward to visit in future. The breakfast is excellent. Full Irish breakfast with some extras. The room is beautifully decorated with everything needed is made available for our comfort.Rooms: 5/5
We had our DHL service awards here just recently, and the hotel was amazing. Staff are the big attraction friendly helpful courteous and professional. Rooms are stunning, and food is stunning. I live locally and would never consider this as a place to stay. Most people would travel hundreds of kilometres to stay in a hotel but I am of the opinion now to say why travel for a hotel experience foe a relaxing weekend we loose the stress free experience by traveling long distances to and from far flung hotels. This is a gem. I can't wait to book a night or two with my wife and just relax. We look after our elderly parents and a break not far from them is a reassuring in case we have to get back in a hurry. Imagine too the lack of a carbon footprint, little travel costs, etc. We as Dubs have great hotels, this being one of the great ones. Or just drop in for a coffee dinner or a drink in their bars. They even have board games for you to choose from. Haven't played scrabble in years. 10 out of 10 all the way. By the way, they have a spa and pool too what's not to like.
Dear Castleknock Hotel Team, I recently had the pleasure of booking a stay at your hotel and I wanted to express my appreciation for the exceptional customer service that I received. Despite the unforeseen situation that arose and prevented me from being able to attend my accommodation, your team went above and beyond to accommodate my needs. I was pleasantly surprised to learn that I would not be charged any fees for the cancellation. This level of flexibility and understanding truly speaks to the high level of customer service that your team provides. The professionalism and empathy shown to me during this difficult time was greatly appreciated and has left a lasting impression on me. I will definitely be recommending Castleknock Hotel to my friends and family, and I look forward to the opportunity to book with you again in the future. Thank you once again for the outstanding service. Best regards, Gustavo Bandiera.
Staff lovely without exception. However, three nights meals very poor without exception. Possibly because it's such a big hotel but it's full of rules and regulations. Again, possibly because New Years Eve was included in our stay but, €901 for 3 nights -- very expensive ! I would like to single out 1 waitress, namely Jennifer ? Young, blonde hair, 5'2' tall who was so helpful and unfailingly polite at all times. She was also very efficient and is a credit to the hotel. Also, nice touch to give out complimentary champagne to everyone when celebrating the New Year
Thank you Oliver and the wonderful chef at the Castleknock Hotel. Four of us met in the lobby....it had been quite a while since we'd been together so there was lots of chat. Oliver guided towards the restaurant....without rushing us. He didn't blink when I mentioned that I was a gluten free veggie. Nothing was too much trouble. The food was delicious. The service top class. We had a very special night and look forward to coming back. Thanks
Beautiful hotel had an amazing time from start to finish. Staff are lovely, so attentive. I has a massage with Isobel who was amazing I would advise anybody booking to try nab Isobel for their own. Will definitely be back again.
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