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Reviews, get directions and contact details for Carphone Warehouse within Currys PC World

Carphone Warehouse within Currys PC World
Address: 8, Pontarddulais Retail Park, Fforest-fach, Swansea SA5 4BA, UK
Phone: 01792 572275
State: Swansea
City: Swansea
Zip Code: SA5 4BA

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
Failed to Honor Deal My recent encounter with Carphone Warehouse has been nothing short of a disappointment. I made a purchase that included a specific deal, only to receive the wrong gift along with my phone. The subsequent attempt to resolve this issue has been an exercise in frustration and dissatisfaction. Despite presenting evidence of the agreed-upon deal, Carphone Warehouse's customer service has been uncooperative and unwilling to honor their commitment. The lack of accountability and responsibility demonstrated by their team is deeply concerning. This incident has not only inconvenienced me but has also eroded my trust in Carphone Warehouse as a reliable and customer-focused company. The refusal to rectify a mistake on their part reflects poorly on their commitment to customer satisfaction. I would caution others considering Carphone Warehouse for their purchases, especially those attracted by deals and promotions, to exercise caution. My experience indicates that the company may not stand behind their promises, and customers may find themselves dealing with unnecessary hurdles and unfulfilled commitments. In conclusion, my experience with Carphone Warehouse has been marred by their failure to honor a deal, leading to frustration and dissatisfaction. This lack of accountability and customer-centric approach is disheartening, and I would advise potential customers to weigh the risks before choosing to do business with this company.
Just left here with my dad who knows nothing about phones. We had a brilliant man named Kieran help us. Very helpful and went through everything with myself and my dad. Thank you very much kieran. Next time I'm in will also tell your manager.
Purchased a pixel phone here a while back, the guy was very knowledgeable with regards to different phones their ups and downs and offered great advice. Would highly recommend as their prices, especially during the black Friday or Christmas sales are unrivaled.
Waited 10 minutes for the tall man with glasses to finish his conversation and finally serve me. Asked if a certain phone was in stock and without checking his PC told me there’s none there. I ask his colleague to check and he gets one from the back. USELESS, will not use these again.
Really helpful knew alot about Sonos and the 100 day money back offer Sonos are doing. I ended up in getting the speaker from them.
Bought a phone case £34 which is really expensive anyway and 22 days later it’s fallen apart, go back and they say it’s wear and tear. Manager is useless. Won’t use car phone warehouse again.
Great place to shop . The staff there are very helpful. Good selection and very good deals on providers .
Tryed phoning to find out where my phone is waiting 67 minutes and get cut off my paper work got no other phone number and they got wrong house number for me fuming
I find carphone warehouse overpriced .
Great service from the man from the mumbles
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