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Reviews, get directions and contact details for Carluccio's

Carluccio's
"Local Italian restaurant and deli inside Heathrow Airports terminal 4. Inspired by Antonio Carluccio"
Address: Landside Terminal 5 , Hounslow TW6 2GA, XGL, GB
Phone: 020 8283 6213
State: XGL
City: Hounslow
Zip Code: TW6 2GA

opening times

Monday: 05:30-22:30
Tuesday: 05:30-22:30
Wednesday: 05:30-22:30
Thursday: 05:30-22:30
Friday: 05:30-22:30
Saturday: 05:30-22:30
Sunday: 05:30-22:30


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Reviews
I was at the airport at 7pm and the restaurant was quite empty, so I got a nice table and was able to chill for a bit. There was a nice Italian chap and the service was good but the food could have been better, I was a bit nervous about eating the claims on my seafood linguini because they didn’t look so fresh. Maybe another dish could have been better? They didn’t have in stock their spinach balls signature dish. To be honest, Heathrow Terminal 4 didn’t have many food options for dinner and this looked like the best. One tip - they offered to fill in my water bottles, which I thought was quite impressive for a restaurant!
So waited 15m8n to be seated at a table. Then asked to move because they cannot take the order, next to family that was seated after me? No thank you. Then waited another 10mins while they worked out how to take the order. Ordered a m8nute steak which seems to be taking forever......arrived cold and uninteresting. Ate it because I was hungry. Carluccio would be cringing. Ordering another beer took another 10mins. This is hilarious now.....
DO NOT EAT here. You have been warned. Had the carbonara and the calamari. The food was horrific. These lemons are “fresh” according to the waitress. The calamari was rock hard and don’t even get me started on the carbonara with the split sauce. And stale parsley. The service was terrible. The waitress was shouting at each other from one end of the restaurant to the other. Tables were not clean. Plates were left there until the next customer sat down.
only the music genre was a bit off but that's because I'm a very sensitive Individual to songs. I could tell why they chose those songs. very authentic food and because we were hungry it tasted like it was seasoned with rainbows! I will have to update it with pictures if I find them!Food: 4/5
Lovely service, the lasagna was severived too ho.. Decent food for an airport
The worst food I have ever had. This was the ravioli its like they made it in microwave. Melted a full stick of butter and threw the ravioli on top. I had one bite and still had to pay.Food: 1/5
Bland food, I had the vegan Spegetti vegenessa and it had no seasoning.. I had to add lots of salt and pepper get it to a state I could eat.. I was very hungry.. The foccacia was just two pieces of toast, with garlic butter.. For the price charged, I expected more.. Sorry, just very disappointed with the quality of food from a name I thought I could trust. Staff were nice..
They were reasonably busy but plenty of empty tables. Service was slow and food was terrible when it finally appeared. I sent mine Bruschetta back and declined the offer to have it recooked. My companion only about half of her very bland pasta. Avoid if you can.
Most of the menu is not being served I asked for 4 different meals and all were not being served so settled on the 5th option. 2 options of white wine........in an Italian!!!! No risotto either!!! Got the order wrong aswell and then my food came cold..... DO NOT GO HERE.
One of my favourite restaurant, we've had an amazing time celebrating our friend birthday. BEST SERVICE by a lovely Aleksandra. . THANK YOU
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