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Reviews, get directions and contact details for Card Factory

"Card Factory is the UK's leading specialist retailer of greeting cards, balloon, party, wrap and gifts."
Address: 55 High Street , Gosport PO12 1DR, HAM, GB
Phone: 023 9252 3536
State: HAM
City: Gosport
Zip Code: PO12 1DR


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Reviews
I went in to card factory last minute on valentines day the staff were friendly professional and above all helpful. Becca rushed around to help me find the perfect gift and card and Anne was chatty and cheerful! Thankyou to all the team.
Morrisons wanted £2.75 for a basic Birthday card so I decided to walk down to the card factory 3 cards similar quality and size £2.58 I now have 2 spare birthday cards in stock what's not to like.
Phoned card factory today after searching everywhere for batman themed card balloons wrapping paper. Result!! Spoke to a very helpful young lady thing her name was Emma? She actually phone me back to say she put my balloons and card behind the till for me to collect. Amazing customer service
Bought 2cards together one wrong took back to exchange to be told it wasn't from there they don't sell them. I can assure you it was bought there. It wasn't the value. I Def bought it there no where else in town to buy cards. Arrogant young lady!
Went late in the day to avoid the crowds because of covid, but was still very busy. The shop was well stocked with cards plenty of choice always shop here for all my card and gifts paper mainly friendly staff
I purchased my son 2 helium balloons for his birthday,his birthday is Valentines Day,one of them being a huge 31 inch and the other a normal size. When we were transporting them to the restaurant the big one came untied from the weight and blew away...my son was very upset. I phoned the shop and spoke to Abby,explained what had happened and after being asked what I wanted in a rather curt way I said another one. She told me she’d have to phone me back after she’d spoken to her manager,she phoned and said as it’s been longer than 24 hours I’ve been told we can’t give you another one. I then asked to speak to the manager called Genie who swiftly told me yes that’s not a problem come in and I’ll give you another one. I feel I was lied to by Abby who didn’t speak to her manager at all otherwise why would she of given me another one without a second thought.
Picture the scene if you will. A card shop two days before Mothering Sunday. But not just any card shop, Card Factory on the slowly failing, dismal high street in the dark and depressingly sad town of Gosport. Now some of the readers of my blogs will know my feelings on the majority of people of Gosport, but for those who do not, and may want a brief overview, they would not be out of place in a badly constructed and quite obviously plagiarised Lord of the Ringsesc free to download game on your mobile device. The kind of creatures J.R.R Tolkien thought slightly too creepy to include in his incredible collection of literary genius. But my feelings and views of the people, and I use the word people in its loosest possible term, aside and onto my review of this particular branch of Card Factory. From the outside you can see that the management of this fine chain of shops doesn’t really care about their Gosport unit. The store sign has quite obviously not been updated to the current colour or designed signage giving it a slightly unwelcoming tone. As if they do not really care about their current and possible future customers. Although given their current customers I wouldn’t blame them if they felt the need to welcome each one of them with either a muzzle or a priest. Upon entering I was surprised by the large selection of cards and gifts. I say surprised by this because it appears to be the smallest shop on planet earth, meaning the sale items to store space ratio is wildly out of proportion. If there was ever an opposite to the Tardis, this is it. In fact, trying to negotiate around the shop makes it less like a place to purchase novelty items and more like an assault course the likes even if which a Royal Marine would think twice about entering. Perhaps it was simply because I had left it late as many others to purchase things for Mothering Sunday, but it seemed to me that the “people” were ruder than normal. At one point a woman in her 50’s was stood with her daughter who had with her quite possibly the biggest pushchair I have ever seen. Just stood there, blocking the aisle as they chatted about which cards they wanted to buy, all the while making it physically impossible for anyone else to look at the cards. I said excuse me and reached forward to look at one but was glared at with what I can only assume is a similar look to that of a female warthog protecting its young. They appeared to have with them a woman old enough to have attended the birth of Christ, who said nothing and I am quite sure failed to move in any way whatsoever. Obviously I am assuming she was with them. They did not acknowledge her and she did look rather lost. I wonder now whether perhaps I should have asked them, but given the way they had become overly possessive and defensive of the cards I suppose mentioning a member of their family as seeming lost and slightly insane would tip them over the edge and cause them to jump me like a wild animal, making a simple card shopping trip turn into an episode of Wildlife on One: When Dangerous Animals Attack. I did manage to find a card for mother, not the best but I feared the loss of a limb reaching over that pushchair again, and eventually having battled by all manner of seemingly mythical creatures, I joined the queue. I must admit that this is the moment I gave up. The line of people waiting to pay for the goods they had fought to get was moving far too slowly and there was somebody a couple of people down who was emitting an odour so pungent I could feel my eyes beginning to water under the stress of what I am quite certain was stale body odour and quite possibly the breath of a thousand dead souls. I put my goods down and left the shop, I’m not ashamed to say, quite harrowed by the whole experience. For anyone thinking of getting celebratory items from this particular branch of Card Factory then my advice is this. Don’t. I ended up going to my local branch in Portsmouth where the air was fresh and there was no need for a narration by David Attenborough.
I love this place. Cards are a sensible price and there's a huge variety along with small gifts. It is my first choice.
I usually find this shop very good. However I walked in to purchase some cards this morning and almost walked back out. I do not wish to hear staff slating another staff member. I feel it is very unprofessional to be slating a member of staff behind their backs, especially in front of the customers.
Good selection of cards and gifts, clean well stocked, friendly staff.
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