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Reviews, get directions and contact details for Car Care Ealing

About

Car Care Ealing. getting you back on the road as cheaply and as quickly as possible. Proudly servicing the West London community for more than 40 years. Car repairs, check ups, MOT service, parts Ealing

Story

Car Sales, Service & Repairs since 1969

Address: 193 Northfield Avenue , London W13 9QU, XGL, GB
Phone: 020 8579 2969
State: XGL
City: London
Zip Code: W13 9QU

opening times

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 09:00-15:00


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Reviews
From the initial contact booking a viewing & test-drive, Car Care were straight-forward and communicated with clarity. I was happy to buy the car which I'd set-out for from them, which was a relatively easy process; it was is great condition, and was also a reasonable price. Their after sales service was also excellent, they promptly did some work as needed, with a smile ! I have already recommended them to friends and colleagues - you won't go wrong with them...
Daniel is incredibly trustworthy, communicates clearly and well which is appreciated. I trust him and his team with servicing, MOTs and any niggles my car may have. He goes above and beyond - I was stuck in a car park and my car wouldn't start and needed a resolution quickly as I needed to get to the airport - his team came out to help and the matter was quickly resolved! Would definitely recommend.
Amazing Desperately looking for a little automatic ulez compliant car, without the thought of getting ripped off . Well here is where to go. The guys Alan and Peter could not have been more welcoming more understanding with us. We have a cracking car in superb condition, looks brand new. Alan and Peter sorted everything out for us immediately. In and out within an hour drove the car away. It was made so straightforward to get it on the road. Would highly recommend for cars and superb customer service You will not be disappointed
Brilliant dealership, car I purchased last week seems great and it even had half a tank of petrol they put in. They waited best part of a week after I put my deposit down before I made the 90 mile trip to settle balance and drive away. Well recommended.
I had used this place two times previously and was satisified, but it turns out that something that is standard when booking a service and MOT doing the service first is not standard here, and that booking does not mean they have managed the workload to take any of this into account. This means that if you have not specifically asked first, your cars will have an MOT history/advisories that they would not otherwise have from a place propritising order correctly, and you will have to either explain that in future or lose out should you wish to sell as people might disregard the car due to the history before you have a chance to explain! I have now had to edit this to 1 star. After this review I then had another call from the garage; Dan had gone through all MOTs from before the car was even mine and called me back. He wasn't able to explain the point of the call beyond an attempt at "gotcha" and clearly hadn't listened to me when I had stated my clear expectations that services are done before the MOT. He continuously interrupted me mid sentence to state he just wanted a "clear idea" of my expectations already given previously and even brought up things that he should have discussed at the time given the MOT in question was done by this garage. Really inappropriate and rude communication at this point.
Car Care Ealing are honest , reliable and very friendly . They keep you informed of work done and will always give their opinion on whether there is urgent work needed doing or not. We used the pick up and delivery service for MOT and Full Service and they were on time and dropped the car fully valeted! At last I have found a decent garage that I can trust.
I suggest avoiding them if you're buying a used car I can't speak to the quality of the garage around the back. I bought a Citroen C1 in September 2022 from them for £3700 - assured they wouldn't go below that. Sold a year and a half later for £850 and the guy I sold it to said you shouldn't really be paying more than £2500 for one in the first place. If you don't know much about cars I confess I was pretty useless and didn't know what to look out for, it's not beyond possible the same could happen to you.
Car Care Ealing provided an amazing service for us. They were able to fix an issue we had with our rear brakes and lambda sensor. They were very honest with the issues we had and explained to us clearly what was wrong. We will definitely be going back to them again!
The most trustworthy & professional garage. Thank you for always being so helpful! 5* to Alan & everyone at Car Care Ealing
Purchased a Toyota Auris from here. No pressure or sales pitches, just honest service. Told them I wanted something reliable to drive to Turkey. 2 months, 7600 miles later, nothing needed but fuel in the tank. Great car and customer service.
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