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Reviews, get directions and contact details for Capes Dunn

Capes Dunn

About

Antique & Fine Art Auctioneers based in Manchester since 1826

Story

We are an Antiques & Fine Art auction house based in Manchester since 1826. We have a rich history spanning almost 200 years and specialise in the sale of objects d'art, antique furniture, traditional and contemporary painting, collectors items and European ceramics among many others.

We hold fortnightly specialist sales in our Manchester premises and have a valuation office based in Lytham.

Address: 40 Station Road , Heaton Mersey SK4 3QT, XGM, GB
Phone: 0161 432 1911
moc.liamg@nnudsepac
State: XGM
City: Heaton Mersey
Zip Code: SK4 3QT

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 10:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00


related searches: the saleroom, ebay uk
Reviews
I bought a lot from auction at Capes Dunn & Co Ltd who are auctioneers in Heaton Mersey, Stockport. I trusted their catalogue description and condition report on the piece of pottery I was interested in and subsequently bought it online without seeing it. It wasn’t expensive and I have bought a lot of items from them in the past but normally in person. I asked for a quote for packing & postage. The lady said they only post special delivery and with it being pottery she needed an e mail with a damage waiver on it which is pretty much standard procedure which I supplied. The lady sent me a quote £15. I thought that this was the figure for packing and expected the special delivery cost to be added about £12 ……no the quote included the cost of postage. The lady said it would be posted on Friday so 08:30 hours Saturday morning it was delivered. I receive parcels from all over the country by some larger auction houses and have paid significantly more for the privilege. This parcel was the best packed parcel I have seen. It would have survived the Royal Mail staff playing rugby with it. Simply put fantastic service from a much under rated auction house. The staff from the office to the porters and auctioneers are all polite and helpful
Won 4 items which I collected from the office with no problems due to MBE not bothering to turn up and all was good. Registered for today's auction a few days ago, only to find out they have blocked me without bothering to notify me. Shame as the items I won last time were excellent
Terrible, terrible, terrible! Avoid this auction house at all costs! Lost a significant amount of the items I had consigned to their auction, getting the items into auction took almost 9 months, listings were amateurish, done on a poor resolution camera phone and clearly not done by a professional, items sold far below value even if I'd done Facebook marketplace and collect, I'd have made more money than I did there!. They even gave things away to a charity shop when I had expressly forbidden them to!!! Pamela was very nice to talk to on the phone but despite my many requests complaining about the poor service, I did not get to speak to anyone about my very valid complaints. An absolute joke - avoid this place completely. They need closing down. Even my mate, when he went to pick up my radios that I took out of auction who'd consign a rare Ekco to this mess? said the place was a complete shambles. UPDATE - as for their comments that this is a bad review, they gave my stuff away to charity, even when I told them not to! When I sent my friend to collect the remaining items, they couldn't even find them initially! An absolute shambles, look at the other bad reviews and get a good sense of this auctioneer. A car boot sale would have made more money for me than this bunch of clowns.
Have used Capes Dunn & Co Ltd, Stockport as a buyer on two occasions now. 1st class all round service from this auction house.Staff are always helpful and courteous - thank you Pamela for sorting my problem so efficiently yesterday!
They use the most expensive outsourced postage companies known to man. Not worth using unless you can pick up in person.
Great auction house everyone very friendly and helpful
Superb auction house. Welcoming, professional and a real family feel.
Left item for 4 months to be valued and after several calls I was told my item was worth 25 pounds since had a valuation and its worth between 2-300 pounds glad I removed from there auction
First visit to auction House, which I quickly followed up by another!
Only gave me half of what I won when I called in to collect. After a long delay the rest arrived by courier with every piece broken!!!. Promised to refund me twice. Still waiting 20 days later. Discracfull. An update. I did finally received a partial refund. Thank you
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