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Canadian Spa Company

  1. Redhill
  2. Redhill Pool & Hot Tub

Reviews, get directions and contact details for Canadian Spa Company

Canadian Spa Company
"Hot Tub Manufacturer The Canadian Spa Co. is a global brand, we manufacture our Hot Tubs in North America, Asia and Europe and distribute around the world. Canadian Spa Co. has been recognized as an industry leader since our 1st spa was sold over 45 years ago"
Address: Canada House Salbrook Road , Redhill RH1 5GL, SRY, GB
Phone: 01293 824094
State: SRY
City: Redhill
Zip Code: RH1 5GL

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 11:00-14:00

Update Info

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Reviews
Very happy with the speed of service from Canadian Spa UK, ordered filter cover and it arrived within 24hrs. Well informed. The hot tub is amazing, uses alot less electricity than our previous blow up tub and has many times the power and filtration. Just perfect A+++
Absolutely over the moon with our thunder bay hot tub. From the the very first call Paul was very helpful and recommend a hot tub to suit our needs and budget. Delivery organisation from Tony was spot on without any issues on the day from the installation team . I would strongly recommend the company
We have had two hot tubs from Canadian Spa and in all cases they have provided good value for money and fantastic customer service. Recently, we had an issue with the RCD power cable for our Gander Spa and Ali was very quick to respond and get a replacement sent out. The process of changing it was also very straightforward once you got the side off of the unit. I wish other vendors were as quick to respond!
Ali thank you for all your help, expertise and patient with us, you went above and beyond once again to help us get the pump replacement sorted and saved us a service call too For anyone reading this with a Canadian Spa don’t go anywhere else for spares or advise, over the last seven years of ownership of our latest tub, we have tried looking elsewhere and it’s always been false accompany!! To all at Canadian Spa thank you can’t rate you help highly enough
Absolutely shocking customer service. Had the spa a little over 30 days. I called up to report 2 faults lid keeps deflating and also unit keeps cutting out. The first man just said well that’s why we send spare valves as this happens 90% of the time. I asked for the gent that sold it to me Xavier and he was ultra rude. His response was it’s out of returns. He was also started to get very agitated with me asking why I’d asked for him. Then I asked to make a complaint…..I asked what the turn around time for this would be and he rudely told me he was putting the phone down and ended the call. AVOID THIS COMPANY AT ALL COSTS! Shocking behaviour and treatment!
First of all id just like to say many thanks to Tony who was so helpful, when I was deciding to buy a hot tub tony answered all my questions and any doubt's I had, the service was second to none absolutely brilliant on the day of delivery Gary who installed the hot tub was friendly and very professional and once the hot tub was up and running explained everything I needed to know very clearly top guy. me and my family love the hot tub my 5 year old is wanting to be in it all the time, I got the Toronto hot tub for my 50th birthday from my wife and I couldn't of asked for a better present its a fantastic product again many thanks to Tony and Gary at Canadian spa company
We ordered a Toronto hot tub from B&Q and upgraded to the Toronto SE. The after sales service was managed by Canadian Spa directly and they have been fantastic. Tony was wonderful at keeping me informed with updates about my order and installation date during lockdown. On the day of installation, Graham and his team arrived and were very helpful with their advice about which way round we should position the hot tub for use. I am difficult to please but I could not fault them. They also explained what we need to do to maintain it. The hot tub itself is lovely. The built in speakers and coloured lights are a nice touch. We love it!
After a little wait for the delivery of my Chilliwack sauna, no reflection on Canadian Spa Uk I hasten to add, I was total blown away by the quality and ease of assembly. Within an hour and a half of delivery I having my first sauna. Just what I needed in these Covid lockdown times and I would totally recommend this product/company to supply what it says on the packet.
Very helpful and prompt service. I've found the sales and technical team to be patient and listen to my hot tub queries and they have all been resolved now and I am extremely happy with my hot tub up and running again
Bought this Gander spa from Troy at Canadian Spa. Outstanding customer service. Delivered on time and installed in the garden. Chemicals and accessories always available. Excellent telephone support. Would definitely recommend this company if you are considering purchasing your first hot tub or replacing your existing one. Can't thank the Canadian Spa team enough.
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