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Reviews, get directions and contact details for Burger King

Burger King
"There's a Burger King® restaurant near you at Junction 9 M6, Axletree Way. We offer delivery and collection in Birmingham and the surrounding area. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants to enjoy our high-quality, great-tasting and affordable food. The Burger King® restaurant in Birmingham serves burgers, breakfast, lunch and dinner prepared your way. The WHOPPER® beef burger, Chicken Royale burger, Bacon Double XL are just a few of our delicious meat options, while we also have a fantastic range of vegetarian and vegan or plant-based burgers such as the Plant-based WHOPPER®, Vegan Royale and Vegan Nuggets. And what would a main meal be without a snack? We've got Chicken Fries, Chicken Nuggets, ..."
Address: Axletree Way , Wednesbury WS10 9QY, XWM, GB
Phone: 0121 556 2100
State: XWM
City: Wednesbury
Zip Code: WS10 9QY


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Reviews
At this particular Burger King restaurant, the food generally meets expectations, served hot and fresh during peak times. However, in the evenings the food could be more disappointing. Also the drive-thru area could use some attention, with overgrown plants and a dated appearance. But what truly disappoints is the fizzy drink selection. On almost every occassion the fizzy drinks are flat & never chilled, leaving them tasting dull and uninspiring. Especially on a warm/hot day. Despite its highs and lows, this Burger King remains a passable stop for a quick bite during certain hours, but with plenty of room for improvement.
We ordered 2 double whopper meals, not cheap at near £10 a meal and discovered they were single whoppers when we got home! Very dissapointing. Half way through eating we thought, are Double whoopers supposed to have 2 burgers!?Food: 1/5
Visited on January 6th late evening, was absolutely freezing in the branch, so understand why nobody was eating in Store: The service was prompt and branch very clean possibly because it was freezing and nobody was eating in The toilets are very dated and would be impossible to keep clean, there was no hand wash in either soap dispenser and the sinks are the absolute smallest see image Toilets need a revamp Food: The onion rings looked if they had say for a while The loaded fries, although very tasty were lukewarm at best and although described as a large portion would only be large to hamster The whopper was spot on, visually appealing and tasty I recommend using the app for special offers, with this branch there is plenty of free parking in the retail park with the shops open till late
Busy time but very quick service. Staff needs to smile more, Customer service needs improving. Food as standard and good value for money for seasonal burger meal deal. Had to use the kiosk self ordering system no counter service offered.Food: 4/5
Not from the area so can't comment on any other times. But for a Saturday evening was very quiet. All self service machines,dirty tables & overflowing bins. Mens toilet was an absolute disgrace. Taped up sink & none working dryers & looked like they hadn't been cleaned in months.Sorry wouldn't return.Food: 2/5
Just been to Burger King at 22:40 - vegan burger burnt to a crisp - halloumi fries burnt to a crisp - fries weren’t too bad just a bit cold Girl on the window was pleasant Won’t be eating from here again, never had a burnt vegan burger from a Burger King before.
It feels like an average Burger King restaurant anyway. Not many staff in the kitchen. They were fine with their attitude. Not as great atmosphere as in other fast food restaurants but OK. Cleanliness OK so a four star from me.Food: 5/5
This burger king has been home to some of the worst service I've ever received in any retail environment over the years. Once I came In and stood at the counter and stood in a staring contest with the server for about 10mins before they confusedly asked "do you actually want anything or are you just standing there" ... anyway I got sucked back in when I discovered a menu hack I wanted to give a try. Once I got there I realised how bad it usually is there service wise. Here we go again I thought.... well I was wrong. No longer than 2 minutes had passed since I'd completed my order... and in much the opposite way to my previously mentioned I was GREETED by 3 member of staff at the till, and before I could say what I would like, the young man called my order number and passed me my bag. All within about 20 seconds. Smiles, efficient service, and a nice burger. The place was spotless too. What a great little team they've got there now. It's about time they got a shift of people with a passion for service.
Absolutely amazing experience today. I would like to give a shout out to Kim, Kiran and Iran who all gave amazing customer service today and gave a warm welcome. Food came hot and quickly!Food: 5/5
Can't really complain, the food was great as usual and we had quite a big order. Sadly the self checkout machine wasn't functioning correctly and we then had to proceed to the cashier to reorder what we'd already submitted. Apart from that, the experience was good.Food: 5/5
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