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Reviews, get directions and contact details for Buildbase

Buildbase
"Our purpose is to deliver excellence in quality, service and value to both trade and DIY customers. Wherever you are in the UK, you can find a branch that can help with your project from the start through to completion. Our well-stocked branches have every product you need to get the job done, so you can save time by only shopping in one place. You can pop in, browse and collect products from trusted brands at your local branch, or have them delivered direct to your site, allowing you to stay on the tools, running your project smoothly and on time. The knowledgeable teams at your local branch or specialist centres for bricks, timber and roof trusses, are on hand to give you free, practical, expert advice that you can rely upon. We also g..."
Address: Oxford Rd, Calne SN11 8RT, UK
Phone: 01249 812864
State: Wiltshire
City: Calne
Zip Code: SN11 8RT

opening times

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


related searches: buildbase northern ireland, homebase, selco, keyline, grafton group
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Reviews
Great builders merchant, limited parking, but they're always willing to give best prices on most gear
Worst experienve ever today..Shaun normally quite helpful, but today he decided to be male chauvinist..Didn`t go down well with me.nNo help in the yard, everyone is too busy to help you! You are the customer but you should find the products in the yard yourself and cut it, lift it, you are on your own. If you raise questions on the matter, you are rude. They can be as unhelpful as they like, if you don`t like it, don`t go there, that`s their attitude. These people need bottom-line customer service training before it`s too late.. They couldn`t care less about it all.nKaren and Amy are nice though when they are in the right mood.
Really helpful people in there. I only went to buy some cement and ballest for the shed but I'll definitely be going back instead of B&Q like I normally go to
Need to work on customer service
I ordered 6x5 trellis and noticed when I was about to secure them to fencing some of the battens were rotten and weathered, it's clear to me the trellis I received had been partly covered and had been lying around the yard for sometime. I have since contacted the Calne branch and spoke to a member of staff and in fairness he was very apologetic. The following day only six of the seven pieces of trellis were picked up, because I had cut the other one down the middle it was left behind by the driver, I was reimbursed for only the six. I didn't realise at the time the one I was working on was also rotten which is now no good to me. I am now £20 pounds down and feel very unfairly treated and will be contacting the branch again. Surely it is common practice that goods sent out to customers have been checked before hand.
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