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Reviews, get directions and contact details for Brooks

About

An established family run independent business since 1923, located on Duke Street in Whitehaven & providing an unrivalled service that offers the latest models, & the widest independent choice of home appliances & home entertainment in West Cumbria.

Address: 96-97 Duke St, Whitehaven CA28 7EH, UK
Phone: 01946 692116
ku.oc.nevahetihw-skoorb@ofni
State: Cumbria
City: Whitehaven
Zip Code: CA28 7EH

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Had a freeview box fitted in my elderly mums bedroom for her to watch TV while recovering from after a long stay in hospital. They understood my urgency and came with 48 hours of ordering via phone. Brilliant customer service, even set up the TV channel for watch her favourite show Highly recommend Brooks of Whitehaven
Always so very helpful, friendly and efficient. Products are good quality. Thank you
Just purchased a new washing machine excellent customer service in store from David also very good knowledge about the product thanks
Really outstanding customer service. We wanted two TVs and the very knowledgeable, kind, expert help from Dave in the sales department ensured that we bought sets that exactly matched our requirements. Nothing was too much trouble. The TV’s were carefully and expertly installed on a day and time to suit us . This business provides a personal service aimed at ensuring your complete satisfaction and we recommend them very highly. If we could give more than 5 stars we would.
Have used Brooks to purchase electrical goods several times over the past 30 years and never had any complaint with the service. Yesterday was the same. The usual friendly, well-informed and knowledgable response to our visit. The item we were looking for was not in stock but the member of staff dealing with us took the time to find out if the item was still available and what the delivery lead time would be as well as saying they would inform us when the item came in and store it for a few days of weren't ready. A pleasant shopping experience.
Brilliant service and prices can be the same as those on the Internet so give them a go! After-sales is superb and makes this shop what it is. They have adapted over the years too so kudos to them for the hard work.
Fantastic service. They gave brilliant advice and came out and fitted all my TV's, hid the wires, channelled out the walls and plastered. Everything done smoothly and professional. I would not hesitate to recommend Brooks. Grant was absolutely fantastic and held our hand through the process. We now have TV's in most rooms on the wall, with no wires showing and surround sound.
The staff in this shop could not be more helpful. They are brimming with good advice and product information.
This is a family run business we have been dealing with them for a long time. They have always been very friendly and helpful with any problem or any advice you may need on any of their products they sell.
Brooks is a family run technology /appliance outlet that ticks all the boxes. Highly trained and motivated staff make every visit a pleasurable experience. Stocking high quality audio and visual commodities plus a full range of domestic appliances you're sure to find what you're looking for. Whether it's the latest gadget or information/advice you're looking for then look no further than Brooks. In post industrial towns where High Streets are under the most severe of pressure and stores are closing, and unlikely to re-open soon, it's so important WE support Brooks, and the like; use 'em or lose 'em!
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