Bromwich Mica Hardware & D I Y

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Address: 33 Carters Green , West Bromwich B70 9QP, XWM, GB

Phone: 0121 553 4167

State: XWM

City: West Bromwich

Zip Code: B70 9QP

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Reviews

Entered MICA hardware shop in Carters Greet, West Bromwich High Street on 14/07/17 at about 18:30.  I was looking for a specific sized hinge and took out a piece of foam from my handbag to measure against a hinge in the shop. The hinge was too small so I put the foam piece back in my back. Within a few seconds the shop keeper male older gentleman approached and accused me of stealing an unspecified item and told me I was banned from his shop.   I emptied the contents of my bag on the floor.   He did not apologise or retract the ban consequently I feel I was being victimised and profiled because of my race.  I have frequented that shop for over a decade which I did point out to the shop keeper, who said ‘That doesn’t matter’ but no longer feel I can shop there comfortably.  I had a witness with me and the shop has CCTV in operation. The fact the shop keeper was unapologetic despite discovering my innocence needs to be addressed. This is terrible customer care.  I will not go in this shop ever again and cannot recommend it.  You are not allowed to give less than one star otherwise I would award zero!

Good store, found everything I needed. Dav behind the counter knows his stuff!!

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Bromwich Mica Hardware & D I Y

Reviews, get directions and contact details for Bromwich Mica Hardware & D I Y

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