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Reviews, get directions and contact details for Bristol Bus & Coach Station

Bristol Bus & Coach Station
Address: Marlborough St, Bristol BS1 3NU, UK
State: City of Bristol
Zip Code: BS1 3NU


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Bristol Bus Station Bristol Bus Station 61 meters clean bus station although I used it for National Express from Birmingham to here on ...
Reviews
Generally the place is ok but the toilets are an absolute disgrace and unsuitable for human use. The key players National Express, Firstbus, Megabus and others should coordinate and sort this out. I am sure that some potential users are not booking from here due to shocking toilet facilities.
Learn the station very well or avoid it if you can. Was called an idiot and c#nt, by a National Express driver for not knowing my way out of the station thought this being my very first time here. The station itself is pretty straightforward, get there 20 minutes before your coach takes off to avoid its misfortunes.
Filthy floor. And THE MOST DISGUSTING TOILETS IVE EVER SEEN. SOPPING WET FLOOR. VOMIT IN THE URINAL. ABSOLUTELY DISGUSTING.nTHE COUNCIL SHOULD BE ASHAMED THAT THIS IS ALLOWED TO HAPPEN IN BRISTOL.
New coffee shop is a terrible place to get drink, The staff are not fully trained in customer service, just recently a couple incidents affirm that they discriminate on whom they sell too. They will demand you buy from the shop or call security. Buyers beware , better served at the Gregg's shop behind the station for a better deal and service.
Toilets are awful, locks broken, never cleaned. Hooks broken off so if you are travelling with a handbag you have to hang it around your neck while you use the toilet obviously not going to put it on the disgusting floor. After using them, you go to wash your hands and there is no soap. Would it kill them to repair the toilets and provide soap? It’s been like this for a long time as well. We had covid and now there is norovirus and the 10 week cough going around, you’d think someone would think of these things. There are also two different signs pointing to the toilets, one of which leads nowhere. You can only see the board for the coaches from one area of the station, so if there are alterations you have no way of knowing, unless you leave your spot in the queue and go to have a look. There are timetables for buses and timetables for coaches, but it’s not very clear which is which. Very confusing for tourists I imagine. Maybe there is a mop in the utility closet that you can put some sunglasses on who could do a better job of designing the layout of the station. The bus drivers and cafe staff are lovely, it’s obviously just managed horribly.
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