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Reviews, get directions and contact details for Brighouse Dry Cleaners

Brighouse Dry Cleaners

About

Drycleaners, and pick up service. Clothes repairs and amendments, including wedding dresses, curtains and leather garments. Twitter: @DryCleanersHD6.

Story

We offer friendly, flexible dry cleaning throughout West Yorkshire.

Dry cleaning, specialist cleaning, repairs, alterations and ironing too – we do it all.

We take pride in offering you a simple, effective, no-nonsense service.

We go to great lengths to offer thorough dry cleaning with fair and honest pricing.

We can clean your special garments, including all kinds of leathers and suede, wedding dresses, evening dresses and christening gowns.

Don’t worry about silks and satins or beads and sequin embellishments, our specialists will take care of it.

Whatever your business, we can offer you personalised specialist curtain cleaning along with in-depth fire/flood restoration services.

Our top class service and rapid turnaround gets even your biggest jobs done in double quick time.

Address: 13 Bethel Street , Brighouse HD6 1JR, XWY, GB
Phone: 01484 721536
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State: XWY
City: Brighouse
Zip Code: HD6 1JR

opening times

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 09:00-16:00


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Reviews
Had the length shortened on a long skirt that was a birthday gift.. it’s come back uneven and totally unwearable., cost £15 for this Avoid at all costs I certainly won’t be going back.. not professional sewing at this place
Lucky to get one star. Been back 3 time's all on different days Monday, Tuesday & a Saturday to be told they can’t alter my trousers because the lady is by her self. Despite seeing other staff in the back room. Also two different people were quite rude and clearly couldn’t be bothered. What’s the point of offering a service if you can never fulfil it. Absolute waste of time
Slow service and over charged. I took a 2 piece suit in on Tueaday and was told it wouldn’t be ready until Friday which is quite a long time considering I took it to Brighouse where they clean all the clothes. When I collected it, I was charged £12.50. I said that the price listed on the website was £10.50. The lady serving me offered no apology, simply said that “he needs to change the website” and charged me £12.50. I’ll go to Fartown Cleaners next time £9.50 for a two piece suit and same day if you want it.
Always had a fantastic service from this dry cleaners. Dropped off a mucky suit jacket last week and picked it up pristine today!
This is the third time I’ve used this place as I kept on giving them the benefit of doubt but now it’s officially confirmed, STAY AWAY !! I don’t think they even clean or wash the garments. The same stains are always on the clothing. I’m not referring to difficult stains coming out. There’s a reason why so many reviews are appalled. Please keep away and don’t waste your time and money.
AVOID AVOID - I would give 0*s if I could. My wife needed to get a bridesmaid dress altered for her friends wedding. We went on a Saturday to be told ‘we don’t do alterations on a Saturday’ to then ‘get in the changing room’ she rushed the pinning of the dress but we gave them the benefit of the doubt. My wife asked if it would be pressed and they said yes. Fast forward 2 weeks later, my wife collects the dress and tried on at home to find they have shorted the dress too much at the back, by a good 6 inch so it looks really odd and still really creased…12 days before the wedding. My wife called and spoke to Mark who said he would investigate. Called back the next day to say the cut off was level all the way around and it must have been the dress that was not square. He was rude started to shout to say ‘we should have measured it before bringing it in’ ..why should we?! we are not professionals!! Why didn’t the seamstress realise it was shorter at the back… but she carried on anyway! He didn’t want to give the liability insurance details and now my wife can’t wear the bridesmaid dress for the wedding, no refund, no apology. Would not recommend this place, ruined dress and 0 customer service.
I went in for a jacket turning up they told me they were unable to do it has too complicated but if they did do it it would cost around £60! The jacket was only £20 so I tried somewhere else. It was done by someone else in 2dats and cost me £18. Safe to say I will not be using this company ever
We've had such a bad experience with these people from Brighouse Cleaners. I dropped my curtains off at the Co up in Thongsbridge to be cleaned and a repair on one of them. Four curtains for my lounge windows. Inky 3 came back and they smelt awful and didn't look like they had been cleaned at all. The one for repair was missing. I phoned them up to say one was missing and Martin the owner said he would have a look. A week later he still gaunt got back to me. I rang the shop and spoke to Jackie said she would have a look for it. The other 3 curtains weresent back to them as the smell from the first clean was awful. Still only 3 came back. I phone them again and got a different excuse everyone. Jackie said only 3 were sent from the co op in thongsbridge and not 4. The Co Op said 4 was given to the delivery driver. Then she said it must have been sent to another Co op. There were so many excuses. They have obviously lost it or ruined it. It's just been one lie after another. We were without curtains for weeks and had to buy new ones as we couldn't get another curtain to match. I sent an email to the owner called Martin to say we have had to buy new curtains. Still he's telling lie after lie.
I can not recommend this company enough! Martin and the team are amazing! Their attention to detail and communication was impeccable. The best customer service I’ve ever received from a dry cleaners!
Had new zip and alterations to my jeans. Excellent service. Great job and great price. Didn't take long either. Highly recommended.
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