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Bray Gas

  1. Rotherham
  2. Maltby Gas Station

Reviews, get directions and contact details for Bray Gas

Address: 25 Lumley Cres, Maltby, Rotherham S66 7QF, UK
Phone: 07749 968668
State: South Yorkshire
City: Rotherham
Zip Code: S66 7QF

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Reviews
Left my old address and gave them my forwarding address to settle up final bill. Billed me £403.96 daily standing charges even though I never had the gas switched on for over 2 years due to the faulty meter not being fixed. A British gas representative called Chenay Downing closed my case before I could even dispute my case fairly. I called and called for hours, days, months, to get my gas meter fixed but they ignored and ignored and ignored. I'm going to the ombudsman and MP. Btw put your complaints about British gas on twitter because the whole world can see what a disgusting and utter disgraceful company that they are.
Well what a disgusting company you are After being with your company for both Gas and Electricity for six years My settings were not recording properly with the indoor reader! Obviously I reported several times and one guy called and guess what he messed it up After my Gas and Electric switched off leaving me in the dark until 7 pm last year!! I rang urgently to POWERGEN,who came out whilst my iPhone was almost dead!!!! Switched back on but still I rang your company to complain bitterly!!!!!! Took me months to ask someone to come out !!!! No recorded settings going through he said spent two hours sorting it outside. Then I’m paying by direct debit for Electric and my Gas bill is paid up to date. My Electric the bank informed me that they were trying to take double payment so I cancelled my d/d obviously!! After my conversation last year I wasn’t given my warm discount either but was credited to my Gas no I tried calling saying I’ll pay monthly by bank card for my Electricity,but you couldn’t take my card number correctly! So I couldn’t se up a d/d without one payment!!!! Then I received a call some guy from British Gas was at my door expecting me to pay him what!!!!!!!! Threatening me I have power to call, no you don’t and I rang British Gas complaining!! How dare you threaten a disabled woman on benefits!!! I have had an online appointment with CAB and raised this with them today!! I rang British Gas today to sort my bill. Great she’s received my online application for warm discount again and will be credited towards my Electric account,when accepted. Also waiting for the boss or ombudsman for British Gas to contact me about compensation after the appalling report I’ve given to my local MP too. Ombudsman has now raised my case and I have a reference number now. I expect some compensation now and a Resolution as British Gas sent me a letter today “we’re working hard to get things fixed for you “ Sorry really!!! No they’re not this company British Gas!! I won’t forgive them ever!! I have no signed contract and you are just a billing company that’s all! You have no powers to come to peoples doors to fit Pre payment meters or threaten people and if they try to force entry it’s an act of terrorism by default!! They are a government Billing Company and they can not turn the service off!! They have a government license but cannot disconnect you and they know this!! That’s why they never sign a letter. Don’t do D/D set up a standing order then your in control!!! They tried taking two D/D off me the same day with my bank alerting me so I stopped paying them until they realise their threats don’t work! Please read my posts I’ve just put on GoogleMaps regarding your rights! My MP Holly Mumby has written to them too!!!! Don’t let them bully you into a pre payment meter and it’s illegal for any representative to call at your door for fitting them without you having arranged this with them and they know this! I’m offering a Standing order not Direct Debit or a meter because they can control those and switch you off! I have finally set up paying by standing order but unless I paid one months money but I said I can’t afford that amount so why did you ask how much I could afford so I said okay you are beginning to annoy me ,so eventually I agreed £65 but still a payment plan she said it’s regulations by The Code of fair trading?!? to put my file towards to credit references as a bad debtor I said no way policy or not and that’s their regulations and no way it’s happening!! Conversation continues pay more a month mentioned a budget plan over say 44 months so out of order it’s all their fault trying to claim 2 D/D on same day my bank alerting me and I will not be threatened by a billing company you do not supply the gas you know ! I’m paying by card and suddenly I receive a threat! Jeez received a debit collection letter from A company called “Richburns” Every month I have paid so my complaint continues and they said will stop the letter The mediocrity is made evident of how unexceptional they are
Took them 2 years to install pre-paid meters. Now I have been calling them for the past 10 months to fix my my meters and my indoor monitor. Nothing has been done to resolve the issue. I want leave them but they have declined my new supplier. They are a totally joke as a company
Initially rang at 2:15 approx on the 8/10/14 After being on hold for over 10 minutes and passed around, I am still waiting. OK so I called the wrong number originally but this is a multinational company with hopefully an idea of where to place people to sort out a problem. I won't elaborate on the "problem" but to say some of us need understanding in stressful circumstances and to be dragged through hoops is not my idea of good customer circumstances. Same call 23 minutes later- still waiting Now on hold with right department for over 5 minutes. Am I being charged for this call? Was eventually dealt with by someone who knew nothing of my circumstances and wasn't aware that a letter had been sent or had not been received by them. I was given an email address to send the information and will now do that and lets see what proceeds.
British Gas Homecare service is the worst I've ever come across had to phone them out on two separate occasions and both times they have not turned up when they say they will so I've had to ring and ring and ring before an engineer has shown up the first time I was without heating and hot water for 5 days whilst they where messing about and this second time is now and I've already had to phone 3 times and I'm now on my 3 engineer appointment but I'm not holding my breath!!!!!! 2 year old child in the house -1 at nights disgusting service let's see if they manage to turn up this time
Worst company ever their snartmeters are notsmart at all and every time you want to access them online there is no access becouse of a maintenance.
Impossible to contact and WILL rip you off. Would of given them minus stars if possible. Horrible company avoid at all costs.
British Gas deceived me. I lived alone in a studio flat for 3 months and they demand an electricity bill of 280 pounds. When I checked it, it turned out that they deceived me with the initial reading of the meter. They gave the initial counter reading 06604. It was actually 07532
Tried endless times to get through, then just got moved from one dept. to another. A shambles!
92 pence a hour
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