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Reviews, get directions and contact details for Braunstone Crossroads

Braunstone Crossroads
Address: Leicester Forest East, Leicester LE3 3GH, UK
State: Leicestershire
City: Leicester
Zip Code: LE3 3GH


related searches: Blackbird Crossroads Motors, Used cars Leicester, Autotrader, BCM cars, BMC car sales, Sturgess Leicester, BCM car problem, Premier Car Supermarket
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Reviews
This is a true account of my experience with Nick, Sales Manager at Braunstone and the purchase of a used Red SEAT. Bought the car in July based on the description and photos. It took over 6 weeks for it to be ready for collection. Finally, I went to pick it up and drive back home to Scotland. Within 10 minutes the oil engine light came on. I returned to Braunstone. They couldn't fix it and sent it to their garage for repair. A month went by--the garage ordered the wrong part, delays etc. Finally Nick told me it was ready. He made a point of saying, "The garage as a courtesy replaced the water pump and timing belt." Well, that was interesting, because Manny, our original sales guy, claimed the timing belt and pump had already been replaced according to original owner records. He put it on a truck and shipped it north. A few weeks later we were driving in Edinburgh- Smoke coming from the engine. Pulled over quickly. Radiator empty. Hose came free from a poorly tightened clamp. Then a month later, we noticed the coolant level was low. Went to local garage. The water pump was leaking and worn out. So, timing belt and water pump replaced. The garage showed me the parts. The water pump was ancient. The timing belt was an original volkswagen belt, not something anyone would put in as a replacement. Worn and frayed edges. Bottom line: Nick flat out lied to me or the garage flat lied to him. I wrote about this asking for recompense and to tell me the truth. Crickets. Hence posting this review. Buyer beware of anything Braunstone says. They are untrustworthy based on my experience.
I'm thrilled with my purchase from Braunstone Crossroads Motors - I've bought two cars there now and have had a great experience both times. A big thank you to Nick, who was particularly helpful in giving me a great part exchange price and providing fantastic aftercare service. If you're looking for a new car, check them out!
I'm fortunate that I found this company! They make you feel welcome with their stellar customer service. Plus, there's a great selection of cars that come at unbeatable prices. Honestly, it would be hard to find a better car dealership anywhere else in the world. Seriously, if you're looking for a new ride, this is the place!
My experience purchasing my 2018 Jaguar F-Pace from Braunstone Crossroads Motors was fantastic. They provided excellent customer service, and I heartily endorse their dealership. There were no pushy salespeople, just quick, pleasant service. I received all the information I needed and there was no push to buy. Without a doubt, I'd utilize them once more in the future.
Thank you for your amazing service! I had a great experience at your dealership and would highly recommend you to anyone looking for a great car. Your customer service is excellent and you have a wide selection of quality used vehicles to choose from. Thank you for being quick and efficient and for answering all of my questions. You made my car buying journey smooth and stress-free.
I had an excellent experience purchasing my 2016 AUDI A3 from Braunstone Crossroads Motors. The staff was great, friendly, and very helpful. The manager was also very good, giving me all the information I needed and making sure the process ran smoothly. I would highly recommend them if you're looking for a car dealer.
Purchased a 2017 SKODA from Braunstone Crossroads Motors and couldn't be happier! The staff were friendly and helpful and the manager was great. The car is fantastic and exactly what we were looking for. Would highly recommend their dealership to anyone looking for quality used vehicles.
It was such a pleasure working with Ace Comfort TX. Their customer service was excellent and they made the whole process so smooth. I never felt any pressure from the salesman, and all of my questions were answered. They had a great selection of cars to choose from, and I am so happy with my new purchase.
I had an absolutely wonderful time purchasing my 2017 FORD KUGA from Braunstone Crossroads Motors. Everyone was so kind and friendly and I could tell that the customer service was top-notch. There was no pressure to buy, just clear information provided in a pleasant manner. I would highly recommend this dealership to anyone looking for a new car; you won't be disappointed!
Customer service is excellent at Braunstone Crossroads Motors. They were very helpful in answering all my questions, and I never felt any pressure from the sales team. I would highly recommend them to anyone looking for a great used car. Fast and friendly service with no pressure to buy!
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