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Bournemouth & Poole College

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Reviews, get directions and contact details for Bournemouth & Poole College

Bournemouth & Poole College
Address: North Rd, Poole BH14 0LS, UK
Phone: 01202 205205
State: Poole
City: Poole
Zip Code: BH14 0LS

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Reviews
Although I know of some great staff, in my opinion there are significant question marks over the current governance and culture at the College. In my opinion it has been excessively secretive (refusing to answer reasonable questions, then reluctantly providing them - sometimes very late, and in several cases inconsistent and incorrect- under Freedom of Information (FoIA) requests, finally refusing to provide answers to such requests). I also have very significant concerns over the fairness and fitness of the current operation of the College's Complaints Policy. In a recent case: a refusal to consider some items complained of, an insistence on binding all parties involved in the complaint to secrecy (I did not agree to this as no mention was made of this in the Complaints Policy), closing the investigation early without notice, an outcome letter which stated that no witnesses had come forward to support my complaint (I had provided details of several who had NOT been contacted by the College or investigator) and that email evidence (which I had provided) was unreliable because "Email communication invariably results in misinterpretation as there is no body language to support its content." (That is an astonishing statement: courts of law would beg to differ - email and other written evidence is often more reliable than verbal evidence). Despite this (in my opinion) extremely unsatisfactory process, the College refused any appeal. When I protested about the lack of fairness in the process, the College refused to consider the matter any further, said it would ignore any future correspondence from me, and refused my request to pass on my concerns to its Board, and has twice threatened me with litigation! In my opinion this behaviour is inappropriate for a publicly funded body and charity. I feel a duty to speak out about this very unsatisfactory experience so that others can be forewarned.
7 years ago (16-09-2017)
This is in no way directed at any of my personal tutors who I would gladly give 5 stars to, but to the management system, you thoroughly deserve this one star. To string me along my course and tell me I was exempt from having to do a Functional Skills exam to then tell me AT THE END of my course that I would have to do this exam is frankly disgusting. This college is unorganised and embarrassing, I hope you read this review before thinking of applying yourself or on behalf of your children. A waste of a year, with some good lecturers.
8 years ago (25-07-2017)
My experience of the Business Department, specifically the tutors responsible for accountancy study at the Lansdowne site, was outstanding. The level of teaching and support available to successfully complete my Accountancy studies was over & above anything I could have expected. They clearly have a passion for what they teach and I will always be truly thankful for the knowledge and guidance I received. What a credit to this great college.
8 years ago (07-03-2017)
Great facilities, high quality equipment, the teachers are great and they give a lot of support to the international students.
8 years ago (14-06-2017)
You have spelling mistakes on your Motor Vehicle Apprenticeship page. This just shows how good this college really is.
8 years ago (20-05-2017)
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